Healthcare Security Specialist- PRN/Variable Shift- Battle Creek

Overview Healthcare Security Specialist- PRN/Variable Shift- Battle Creek Responsibilities Maintain the safety and security of Bronson Health care Group (BHG) properties and grounds, and protect patients, visitors, and staff. Uphold Bronson’s policies and procedures through the Standards for Excellence; provide professional, high‑quality customer service at all times. Greet patients and visitors and assist them to their destination. Complete reports and documentation; maintain annual department continuing education trainings and certificates, along with system computer-based learning (CBLs). Successfully complete required violent patient management and de‑escalation training as dictated by department and Bronson requirements. Utilize computer, tablet/mobile device, and security surveillance system for portions of the shift. Perform physical tasks as needed, including lifting up to 50 pounds and assisting with heavier tasks or movements of materials/equipment. Interact with other units and staff to assist with direct patient care situations where a security presence is needed. Maintain composure during stressful situations and emergencies; defuse and de‑escalate as part of response to resistance or workplace violence. Respond to calls for aid from various hospital areas, assist with calming or restraining of disturbed patients as appropriate, and escort individuals from hospital premises when necessary. Assist/communicate with staff, patients/visitors, and local law enforcement during codes or high‑readiness situations; respond to emergency security situations and codes as necessary. Investigate and prepare reports detailing accidents, thefts, lost property, safety and security violations, and follow up on incomplete reports. Serve as "charge" when assigned; coordinate routine operations and direct activities of other personnel; assume functional charge of the shift as assigned. Provide education as needed (e.g., access control, fire drills); assist with parking control and escort employees/visitors to their cars upon request. Patrol hospital buildings and grounds according to established rounds; conduct periodic unscheduled rounds; perform site‑specific duties as needed. Qualifications High school diploma or general education degree (GED); security and/or healthcare security experience preferred. Valid Michigan driver’s license is required and must be insurable through Bronson’s insurance carrier. Ability to utilize/operate a computer, tablet/mobile device, and security surveillance system. Must demonstrate competencies for the population served if providing direct patient care. Must be able to take control during stressful situations and emergencies. Excellent verbal and written communication skills. Ability to complete incident reports and follow up on all incomplete reports. #J-18808-Ljbffr