Automotive Customer Service Specialist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

How Are We Different From the Competition?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates

Job Summary
The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.
Responsibilities

• Greeting the customer in a friendly inviting manner
• Presenting service options to the customer
• Writing up customer and vehicle information
• Performing all duties of the Fluid Services Technician as needed
• Presenting additional maintenance service options to customers

Requirements

• Commitment to excellence at all levels of service
• Automotive and retail experience helpful
• Cheerful and friendly communication skills
• Enthusiastic attitude and strong work ethic
• Clean and neat appearance
• Clear and effective telephone skills
• Valid state driver's license

Job Qualifications

• Customer service skills
• Basic literacy (ready, writing, math skills)
• Ability and licensed to operate motor vehicles
• Verbal communication skills
• Ability to properly use mechanical hand tools
• Attention to detail
• No previous experience or training required

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Growth Opportunities
• Locally Owned and Operated
• Safety You can Trust
• Training and Certification Opportunities