Server

Benefits: Fun and Exciting Work Environment Culture & Community - engaging team events, monthly team recognition 401k, Roth IRA Financial Security - competitive salary, incentive bonus structure Generous Paid Time Off Policies Work-Life Balance - Flexible working schedule Health & Wellbeing - company sponsored health and vision insurance Professional Development Role Purpose The purpose of a server at Uptown Alley is to provide excellent customer service and ensure that guests have an enjoyable dining experience. Key Responsibilities Strategic and Financial Responsibilities Upselling and Revenue Generation Payment Processing Table Turnover and Seating Optimization Operational Responsibilities Compliance and Safety Problem Resolution Menu Knowledge Customer Service Responsibilities Customer Satisfaction Education & Qualifications Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling High School Diploma or Equivalent Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment Experience Servers should have prior experience working as servers in a restaurant or hospitality setting Strong understanding of front-of-house operations, including customer service techniques, order taking, and table service Desirable - Previous experience in a high volume restaurant Skills & Competencies Customer Service Orientation Communication Skills Attention to Detail Technological Proficiency POS Systems Reservation Systems Personal Qualities Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven. Languages English Desirable - Spanish Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH #J-18808-Ljbffr