Concessions Worker | Part-Time | ISU - Stephens Auditorium

Concessions Worker | Part-Time | ISU - Stephens Auditorium

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Concessions Worker duties may include but are not limited to preparing concession items and pouring beverages for guests, ensuring quality of food presentation, operating the point of sale system, cleaning, and performing other duties as assigned. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $11.00 to $14.00 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until August 21, 2026.

Responsibilities

• Ensure proper setup of all concession locations prior to doors.
• Set-up duties may include the following: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, and verifying that Courteously greets and assists guests.
• Takes food orders and serves guests.
• Prepares and builds food items according to standardized recipes and directions.
• Properly stores food by applying food safety policies and procedures Sets up workstations, including prep tables, service counters, hot wells, steam tables, etc. Breaks down, cleans, and sanitizes workstations.
• Serves food to guests while ensuring guest satisfaction and anticipating the guests' needs.
• Replenishes food items and ensures products are stocked to appropriate levels.
• Maintains excellent service, positive demeanor, friendly, efficient, and positive service towards guests, clients, co-workers, etc.
• Adheres to OVG safety policies and procedures, including proper food safety and sanitation.
• Ensures security of company assets.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• High school diploma or GED preferred.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.