Assistant Manager

Overview:


TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.



Position: Assistant Manager - Media Operations
Location: Universal City, CA 91608
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Hybrid
Shift: Monday To Friday From 9:00 AM To 6:00 PM

Job Description:

• The Assistant Manager will be responsible for servicing Feature Film and promotional materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand and Premium Video-On-Demand clients who license product from Client. This position will be responsible for setting up delivery in a timely fashion and in accordance with contractual terms.

Responsibilities:

• Support team responsible for delivery and tracking of audio, video, graphic, text and metadata components to partner streaming service in specifications per global territory.
• Research availability of assets for both current and library titles.
• Creation and submission of purchase orders to 3rd party vendors. Follow orders through delivery, billing/ invoicing and assist Accounting department with clarification and adjustments.
• Work with multiple internal groups and outside facilities to ensure all necessary materials are created and delivered per established workflows.
• Ongoing communication with other platform teams to ensure platforms are releasing consistent product or variances are approved.
• Collaborate and maintain various shared trackers with team and internal & external stake holders.
• Coordinate with Sales, Product Management groups and Artwork/Metadata, Mastering teams to deliver high volumes of digital content for launches and troubleshoot issues.
• Respond to client inquiries regarding content or deliveries.
• Assist in metadata and art delivery when needed.
• Utilize Client portals for the purpose of tracking materials and problem solving.
• React quickly to resolve short-term issues without losing track of longer-term tasks; prioritize requests, self-direct and maintain focus under strict deadline pressure and concurrent priorities.
• Perform other related duties as requested by management.

Desired Characteristics:

• Positive work ethic with a high degree of integrity and professionalism
• Familiarity with digital content as distributed via New Media, such as online sales/rentals, game consoles, subscription services, etc.
• Prior experience in Film/TV Distribution or Operations
• Knowledge of videotape, digital encoding formats and electronic delivery methods
• Understanding of component-based workflows
• Project management skills able to collect project requirements from stakeholders, author a plan of action with goals and timelines, delegate tasks efficiently with concise instructions, and follow through completion without missing deadlines.
• Must work effectively under own initiative and strict deadlines
• Critical thinker capable of processing and applying new complex information
• Superior ability to communicate clearly and professionally with both internal and external clients/customers
• Detail oriented problem solver capable of identifying the problem, thinking of and implementing a solution
• Ability to adapt quickly to new technologies, changing priorities, and processing systems
• Proven leader with the ability to motivate others and accomplish group goals

Basic Qualifications:

• Advanced proficiency in Excel, including Macros (VBA), databases, PivotTables, VLOOKUP, and other advanced formulas
• Minimum 1 year of experience required

TekWissen Group is an equal opportunity employer supporting workforce diversity.