UNIQLO Retail Sales Associate - Serramonte

Sales Associate

Daly City, CA

Position Overview:

Reporting to the Store Manager, the Full Time/Part Time Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size runs.
• Assist management to identify and resolve issues in the store.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

Required Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Education/Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality.
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based.
• Both days off must be within the same workweek (Monday Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Part-Time Availability Requirements:

• Average 12 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).
• Restrictions on availability limited to two days per week.

Benefits:

• We offer competitive compensation for Sales Associates starting at $19/ hour along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• Monthly Parking Pass (Full-Time Employees only)
• Medical, dental, and vision coverage (Full-Time Employees only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave (Full-Time Employees only)
• Fertility benefits, including IVF (Full-Time Employees only)
• Life insurance
• Short-term and long-term disability insurance (Full-Time Employees only)
• HSA/FSA options
• Employee Assistance Program (Full-Time Employees only)
• Vacation & Personal Time Off (Full-Time Employees only)
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits
• ... and more!