Passenger Transportation Driver (Non-Emergency)

Job Description

Job Description

Company: Golden Age Transport
Location: Cherokee County, GA, and surrounding areas
Employment Type: Part-Time
Reports To: Owner / Operations Manager

Position Summary

Golden Age Transport is seeking a dependable, compassionate, and professional Passenger Transportation Driver to provide safe, reliable, and courteous non-emergency transportation to seniors and ambulatory passengers. The driver will transport clients to and from medical appointments, dialysis treatments, hospitals, assisted living facilities, rehabilitation centers, and other scheduled destinations.

The ideal candidate demonstrates patience, excellent customer service, safe driving habits, punctuality, and a commitment to preserving the dignity, comfort, and independence of every passenger.

Essential Duties and Responsibilities

• Safely transport passengers to and from scheduled destinations.
• Provide ambulatory, door-to-door assistance within the scope of company policy and the passenger's mobility needs.
• Assist passengers with entering and exiting the vehicle when appropriate and safe.
• Arrive on time for scheduled pickups, appointments, and return trips.
• Communicate professionally with clients, family members, caregivers, and facility staff.
• Inspect the vehicle's interior and exterior before beginning each shift.
• Verify that seat belts are properly secured before operating the vehicle.
• Maintain a clean, sanitized, organized, and comfortable passenger environment.
• Follow assigned routes, dispatch instructions, and daily schedules.
• Notify management promptly of delays, cancellations, accidents, vehicle problems, or passenger incidents.
• Maintain accurate trip logs, mileage records, pickup and drop-off times, and other required documentation.
• Protect confidential passenger information.
• Follow all applicable traffic laws, company safety procedures, and passenger-assistance guidelines.
• Report any passenger safety concerns or changes in mobility that may affect safe transportation.
• Maintain a courteous, patient, and respectful attitude toward every client.

Minimum Qualifications

• Valid driver's license with an acceptable driving record.
• Demonstrated safe driving habits and responsible judgment.
• Strong communication and customer service skills.
• Ability to follow schedules, directions, and written procedures.
• Dependable attendance and punctuality.
• Ability to assist ambulatory passengers safely within the physical requirements of the position.
• Ability to complete required company training and safety procedures.
• Ability to pass applicable background checks and driving-record reviews.

Preferred Qualifications

• Previous experience in passenger transportation, senior care, healthcare support, or customer service.
• Experience assisting older adults or individuals with limited mobility.
• CPR/First Aid certification, if required by company policy or applicable requirements.
• Familiarity with Cherokee County and surrounding North Georgia communities.

Work Schedule and Conditions

• Transportation assignments may include medical appointments, recurring dialysis trips, hospital discharges, and facility transportation.
• Work is performed primarily in a passenger vehicle and at client pickup and drop-off locations.
• Drivers must be prepared to work independently while communicating regularly with management.
• Schedule and hours will be determined by operational needs and assigned routes.

Physical Requirements

• Ability to sit and drive for extended periods.
• Ability to enter and exit the vehicle repeatedly throughout the shift.
• Ability to assist passengers with walking, vehicle entry, and exit within the limits of training and company policy.
• Ability to lift or carry necessary items when required and within established safety limits.
• Ability to recognize and respond appropriately to passenger safety concerns.

Safety and Compliance

Employees must comply with company policies, applicable Georgia transportation requirements, and all relevant federal, state, and local laws. Drivers must not provide medical care, perform unsafe lifting, or assist beyond their training and authorization. Any required screenings, certifications, insurance qualifications, and vehicle-related requirements must be satisfied before performing applicable duties.

Professional Expectations

Golden Age Transport is committed to providing dependable transportation with compassion, respect, and professionalism. Drivers are expected to represent the company positively, safeguard passenger privacy, maintain professional boundaries, and treat every passenger with dignity.

Equal Employment Opportunity

Golden Age Transport provides equal employment opportunities in accordance with applicable law. Employment decisions are based on qualifications, job-related requirements, and business needs.

How to Apply: Interested applicants may contact Golden Age Transport to discuss qualifications, availability, and the application process.