Strategic Customer Support Representative - Power & HVAC

Strategic Customer Support Representative (Pump and Power)

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Support Representative - Pump and Power.

The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract. The primary goal of this position is to maximize sales revenue, exceed the expectations of our customers by providing exceptional customer service. Success will be measured by your ability to help support the achievement of the business goals. You share accountability, and play an integral role in driving sales, ensuring positive customer experience, achieving operational excellence and maintaining the highest level of customer satisfaction.

Education or experience that prepares you for success:

• Min. 2 years of experience in a customer service role required

Knowledge/Skills/Abilities you may rely on:

• Sales skills and customer service focus
• Computer proficiency with MS applications
• Wynne experience a plus
• Equipment Rental/Emergency Response experience preferred

The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Related experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator

Base Pay Range: $17.75 - 23.72

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.