Service Technician

About the Role In the role of Service Technician, you are vital to our mission of establishing Thriving Communities by maintaining our apartment homes as top-tier residences for working families. You will serve as a committed, hands‑on problem solver, contributing to the performance of daily service operations ranging from resident service requests to complex electrical and plumbing repairs. By joining our fast‑growing, family‑centric organization, you will have the opportunity to advance your professional path while making a meaningful difference in the lives of our residents. Location Dream Asheville Exchange, 105 Exchange Circle, Asheville, NC 28806 Compensation Starting at $21.00 hourly (depending on experience) with monthly bonus potential. Position Type Full‑time. This job requires a flexible schedule with varied work hours that may include weekends. Qualifications HVAC certification required Skilled in electrical, plumbing, appliance, painting, plaster/drywall, and lock repairs Able to complete apartment turns within five (5) days Experience with turnovers in both new and older buildings Must provide own basic tools Strong problem‑solving and decision‑making abilities Clear, professional communication with residents, vendors, and teammates Familiar with property management operations and basic budgeting principles (preferred) Valid driver’s license, clean driving record, and reliable transportation for daily assignments and on‑call rotation Able to lift and carry up to 50 lbs independently Capable of climbing ladders and accessing roofs, crawl spaces, and attics as needed Able to stand, walk, bend, kneel, and crouch for extended periods Comfortable working indoors and outdoors in varying weather conditions Must be available for after‑hours emergencies and on‑call rotation Consistent, dependable attendance required Responsibilities Provide exceptional service to residents, exceeding expectations. Address resident maintenance and service requests promptly. Identify and resolve hazardous property conditions. Prepare vacant apartments for move‑in within 5 days, including repairs and replacements. Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs. Maintain grounds and ensure cleanliness. Respond to emergency calls when on‑call. Implement cost‑saving initiatives and manage budgets effectively. Respond to resident requests within 24 hours. Manage the service team’s hours, focus, and on‑call schedule. Provide mentorship and coaching to team members. Maintain a well‑stocked maintenance shop without unnecessary spending. Streamline purchasing processes for cost‑effective acquisitions. Perform technician and groundskeeper duties as needed. Efficiently schedule vacancies for 5‑day turns. Assign service requests for a 24‑hour turnaround. Manage security deposit dispositions and attend meetings as required. Benefits and Perks PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well‑being programs, company events, self‑improvement/productivity tools, and the incredible feeling of making a difference. Equal Opportunity Employer DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at View email address on click.appcast.io. Offers of employment are conditional upon satisfactory completion of pre‑employment background verification (including E‑Verify). California applicants can view our California Data Privacy Policy here. #J-18808-Ljbffr Dreamliveprospermgmt