Security Officer Unarmed Patrol Communications

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Communications in Troy, NY , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for customers and associates. You will provide exceptional customer service, communicate clearly, and assist with security-related concerns while upholding Allied Universal’s values of agility, reliability, innovation, teamwork, care, and integrity.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

• Tue 10:30 AM - 06:30 PM
• Wed 10:30 AM - 06:30 PM
• Thur 10:30 AM - 06:30 PM
• Fri 10:30 AM - 06:30 PM
• Sat 10:30 AM - 06:30 PM

What You'll Do:

• Provide customer service to shoppers, visitors, and store personnel while carrying out site-specific procedures, policies, and, when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including sales floors, entrances, parking areas, receiving areas, and perimeter locations, as assigned.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate store personnel and/or Allied Universal supervision.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Help to deter theft, unauthorized access, and disruptive behavior through a professional presence and timely reporting.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Possession of a guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: