Assistant General Manager

Assistant General Manager/Operations ManagerThe Assistant General Manager/Operations Manager oversees all hotel operations, staff management, and guest relations, serving as a brand ambassador. This role requires strategic leadership to foster a service-oriented culture, maximize operational efficiency, and maintain strong internal/external relationships. Responsibilities include budgeting, forecasting, and ensuring brand standards and regulations compliance.Assistant General Manager/Operations Manager Responsibilities:Operational OversightStaff Management & DevelopmentAdhere to NHG policies, state/federal laws, & "at-will" employment practicesAssist in Financial & Administrative TasksGuest Service & Quality AssuranceAttend at least one advanced management seminar annuallyParticipate in corporate-sponsored leadership eventsOffice Manager/Receptionist Requirements:Bachelor's degree in hospitality/business management or 3+ years of managerial experienceExcellent communication skills (orally and written)Strong leadership, problem solving, and interpersonal abilitiesExpertise in hotel operations and inter department abilitiesProficiency in handling guest complaints under pressureFlexibility to work extended hoursNote: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.