Veterinary Receptionist

Client Service Representative (CSR) – Animal Medical Center of Moss Bluff 150 Sam Houston Jones Pkwy, Lake Charles, LA 70611

Join the front lines of compassionate care in a modern, growing veterinary practice!

Animal Medical Center of Moss Bluff is seeking a Client Service Representative (CSR) with at least 1 year of experience in veterinary medicine to join our friendly and efficient front desk team. If you're service-minded, organized, and passionate about helping both pets and people, we want to hear from you!

In 2023, we reopened our doors in a brand-new, state-of-the-art facility after Hurricane Laura. Today, we’re proud to provide the Moss Bluff and Lake Charles communities with high-quality small animal care, including both routine wellness and more advanced surgical services.

What We’re Looking For:

• 1+ year of experience in a veterinary hospital
• Basic understanding of medical terminology
• Strong customer service and phone skills
• Friendly, welcoming, and professional demeanor
• Ability to stay organized, multitask, and prioritize in a busy environment
• Passion for teamwork and communication
• $10–$16/hour , depending on experience
• Full benefits package , including:
• Medical, dental, and vision insurance
• Free flea, tick, and heartworm prevention for personal pets
• Three sets of scrubs provided
• Enjoy a consistent 4 full days and 1 half-day workweek for ideal work-life balance
• Paid Holidays

Why You’ll Love Working Here:

• Tight-knit and supportive team with excellent communication and collaboration
• A laid-back but motivated management style —our practice manager of 15+ years leads by example and supports mental wellness and open-door communication
• You’ll be valued and appreciated as the first and last impression of our hospital

About the Community:

Located just outside Lake Charles, LA , Moss Bluff offers a friendly, small-town feel with easy access to local events, dining, shopping, and beautiful outdoor spaces. It’s a great place to grow both professionally and personally.

If you're an experienced V eterinary receptionist who thrives in a customer-facing role and enjoys being part of a cohesive, upbeat team, we’d love to meet you!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.