Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Salary Plus Commission
• Health Stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 20 years of experience as a State Farm agent and a previous career at Microsoft, I bring a unique perspective that blends business expertise with a genuine passion for helping people. Our office is known for its friendly, laid-back, and growth-oriented culture where we work hard, play hard, and never forget to have fun along the way. Insurance is serious business, but we believe the best results come from an environment filled with teamwork, laughter, and even the occasional happy hour to celebrate a job well done.

Our team of five is close-knit and supportive, always collaborating to deliver the best possible experience for our clients. We offer valuable perks including paid time off, reimbursement for health insurance costs, contributions to cash value life policies after two years, and paid holidays.

We’re looking for an ambitious, people-oriented professional who is organized, able to juggle multiple priorities, and unafraid of hard work. If you’re ready to grow your career in a fun, high-performing environment where your contributions truly matter, this could be the perfect place for you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Malinda Zampera - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Mandarin preferred.