Housekeeping Supervisor

We are looking for an engaging and motivating leader to join our CMC Sr. Management Team as the Housekeeping Supervisor of our Townplace Suites Wilmington.

We offer an array of benefits to include the following

• Paid Vacation
• Paid Personal Leave, accrual upon hire
• Holiday Pay
• Incentive Plan, up to 15% of annual salary
• Access to a fully vested 401K program
• BCBS Health Insurance
• Dental and Vision Coverage
• Virtual Health Plan
• Short & Long Term Disability
• Hotel Room Discounts

Job Description: Manage and direct back of house operations, coordinating between the housekeeping and maintenance departments. Oversees, coaches and trains the entire housekeeping department ensuring cleanliness procedures. are being followed per franchise and department standards.

Job Responsibilities:

• Daily inspections of all guest rooms and public spaces.
• Supervise, coach, and train housekeeping department to include quality control inspectors, guest room attendants, porter, and laundry attendants.
• Promote teamwork and employee morale.
• Ensure all polices and procedures are followed regarding life safety and room cleanliness.
• Order and maintain par stock of guest supplies, cleaning supplies, and linen.
• Prepare weekly and monthly reports for management.
• Develop and implement systems and procedures.
• Schedule and maintain labor budgets.
• Promptly handle all guests queries and requests in a pleasant manner.
• Conduct daily huddles, weekly and or monthly employee meetings.

Requirements:

• Must possess excellent customer service skills.
• Ability to reach, kneel, bend, and stand for long periods of time.
• Ability to lift, push, and pull required work load, usually up to 40 lbs.
• Strong Leadership abilities and organizational skills.
• Minimum 2 years previous housekeeping management experience required.
• Minimum associates degree preferred or relative work experience.

CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently exceeding operational and financial expectations as well as the guest’s expectation of hospitality.

We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.