FT Culinary Services Supervisor

Job Description

Job Description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at Discovery Villages West End

As Culinary Services Supervisor , you’ll play an essential role in enriching the lives of seniors by creating exceptional dining experiences, fostering meaningful connections, and making a difference every single day.

Your Role:

As the Culinary Services Supervisor , you support the Director of Culinary Services by overseeing dining room operations and leading the dining services team. You help ensure a welcoming, well-organized, and high-quality dining experience for residents while maintaining safety, service, and operational excellence.

Position Highlights:

• Status: FULL TIME
• Location: 9801 Harmony Woods Way Richmond, VA 23233

What You’ll Do:

• Assist the Director of Culinary Services with oversight of dining room operations and supervision of dining services team members.
• Maintain a customer-focused approach while managing dining room traffic flow and balancing service responsibilities among team members.
• Ensure leadership presence during meal times by greeting and seating residents, addressing concerns, and confirming satisfaction.
• Prepare staff schedules and assign tasks including table assignments, side work, and closing duties.
• Ensure team members meet standards for uniform appearance, customer service, and food handling practices.
• Train dining room team members on operating procedures, service standards, and menu education.
• Support efficient dining room operations within budgeted guidelines.
• Promote resident engagement and interact with residents during meal times to monitor satisfaction and address concerns.
• Ensure the highest standards of food safety, sanitation, and service quality in the dining room and wait stations.
• Maintain cleanliness, hygiene, health, and safety standards for all dining services team members.
• Operate in compliance with all state and federal regulations related to food service operations.
• Monitor food quality for presentation, temperature, and portion control; communicate feedback to kitchen staff and leadership.
• Evaluate table service for timing, etiquette, and thoroughness; provide coaching and service adjustments as needed.
• Monitor and adjust resident meal accounts to ensure accuracy.
• Ensure floor charts, table layouts, and dining room setups are accurate and properly maintained.
• Assist servers with table service as needed to support smooth operations.
• Record and track daily dining room sales transactions.
• Assist with ordering in assigned areas such as beverage or liquor inventory while maintaining budget compliance.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Minimum of two (2) years of experience in fine dining or high-end food service.
• Previous dining room supervisory experience preferred.
• Ability to work a flexible schedule including evenings, nights, and weekends.
• Excellent communication, organization, and customer service skills.
• Strong leadership presence with the ability to motivate and support team members.
• Commitment to delivering a high-quality dining experience for residents.

Benefits You’ll Enjoy:

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Company provided uniforms
• Employee Assistance Program

Why Join Us:

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: