SUPERVISOR II

Job Posting: Strategic Solutions & People Analytics Section Leader Covered California JC-530289 - Strategic Solutions & People Analytics Section Leader SUPERVISOR II $7,872.00 - $9,781.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 9/13/2026 Job Description and Duties Join the Covered California team! Human Resources (HR) is looking for a Supervisor II to join our team as the Strategic Solutions & People Analytics Section Leader! We are looking for a strategic, collaborative, and data-informed leader who asks the right questions, evaluates evidence thoughtfully, builds support for practical solutions, and follows through to results. The ideal candidate will bring experience leading professional staff and complex initiatives, advising leaders, improving employee experience, retention, processes, or services, and guiding strategic initiatives from planning through implementation. This person will communicate clearly, recognize and develop the strengths of others, build strong partnerships, and help advance Simple, People-Centered HR through clear, accessible, responsive, and practical services. This role also offers the opportunity to balance big-picture thinking with the operational follow-through needed to deliver meaningful results. NOTE: A resume will not be required as part of the application process. Applicants should ensure that their education, experience, knowledge, skills, and abilities are clearly and comprehensively communicated in the application and the Statement of Qualifications (SOQ), as these materials will be used to evaluate their qualifications and determine their eligibility for further consideration. At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the Human Resources Branch. This position is headquartered in Sacramento County at 1601 Exposition Blvd., Sacramento, CA 95815. Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. Travel expenses associated with commuting to the employee’s office headquarters location are not reimbursable, other than authorized transit subsidies. NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. Possession of minimum qualifications will be verified prior to interview and/or appointment. If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list. Covered California does not provide visa sponsorship and is not an E-Verify employer. Effective July 1, 2025, in response to the budget deficit, the Department of Human Resources (CalHR) has implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 requires that each full-time employee working their assigned work schedule receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 30, 2027. You will find additional information about the job in the Duty Statement. Working Conditions This position may be eligible for telework. In accordance with Government Code section 14200, only employees who reside in California are eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California’s current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department. Minimum Requirements You will find the Minimum Requirements in the Class Specification. SUPERVISOR II Strategic Solutions & People Analytics Section Leader Classification: SUPERVISOR II $7,872.00 - $9,781.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Work Week: Monday-Friday Department Information Covered California works to improve the health of all Californians by assuring their access to affordable, high-quality healthcare. Our employees are the vital link that ensures that our vision, mission, and values are fully realized and are the driving force that allows us to continually provide exceptional service to those who need it most. We offer an award-winning wellness program, inclusive and diverse atmosphere, employee recognition programs, on site fitness centers at our Sacramento and Service Center locations, and free parking at all of our locations! Life can change in an instant – so can your career! Visit our website to learn more about why Covered California is an employer of choice. Special Requirements Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered. Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically. Where assistive tools may be used, responses within the SOQ should be your own original work. Applicants must write in their own words and avoid plagiarism. Failure to comply may be cause for disqualification. This SOQ provides an opportunity to demonstrate, through clear and relevant examples, how your experience has prepared you to lead people, improve HR programs and processes, use information to guide decisions, build alignment, and follow through on results in support of a Simple, People-Centered HR. Focus on your individual contributions and outcomes rather than providing a general career summary. Applicants must submit an SOQ that is no more than two pages, single-spaced, in Arial 12-point font, with their CalCareer ID and JC number listed clearly, and responses clearly labeled by question number. Responses should focus on relevant examples, individual contributions, and results achieved. The SOQ should supplement, not simply repeat, the application materials. Clear, organized, and visually readable presentation of information is important, including how effectively the information is communicated. Notice and improve: Describe a time when you recognized an important workforce, employee-experience, HR service, process, or operational need and helped improve it. What did you notice or learn? What information or input did you consider? What solution or recommendation did you develop? How did you make the improvement practical and people-centered, and what was the result? Lead and deliver: Describe a time when you led professional staff, a multidisciplinary team, or a cross-functional initiative through competing priorities or ambiguity. How did you create clarity, support and develop people, build alignment, address barriers, and follow through to completion? What was the outcome, and what did you learn? Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience leading, supervising, and developing professional staff in a complex human resource, people analytics, organizational effectiveness, operations, or related environment. Demonstrated ability to translate broad organizational or leadership priorities into clear work plans, deliverables, timelines, measures, and sustainable operating practices. Experience using quantitative and qualitative information, workforce data, employee feedback, and operational insight to identify needs, assess risks, and inform recommendations. Experience designing, implementing, evaluating, or improving employee-experience and workforce programs such as onboarding, retention, stay or exit initiatives, workforce planning, or related HR services. Experience improving processes, workflows, tools, or service delivery to make HR support clearer, more accessible, responsive, reliable, and efficient. Demonstrated ability to build alignment, facilitate collaboration, advise managers and leaders, and communicate complex or sensitive information clearly. Experience leading initiatives from concept through implementation, including coordinating stakeholders, resolving barriers, tracking progress, and evaluating results. Strong judgment, discretion, accountability, and commitment to fair, inclusive, and people-centered HR practices. The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California. EEO Contact: EEO Office View phone number on click.appcast.io View email address on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. The Human Resources Contact is available to answer questions regarding the position or application process. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. Please email any questions or concerns you may have prior to accepting a final offer of employment to View email address on click.appcast.io. Pre-Employment Requirements Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records. Incompatible Activities: To maintain our integrity and focus on serving Californians, Covered California adheres to unique conflict of interest restrictions on the outside employment and activities of its board members and staff. If you’re considering a role with us, it’s important to know at the time of your start: You must not be employed by or otherwise affiliated with health insurance carriers, other insurers, agents, brokers, health care professionals, health facilities, or health clinics, or trade associations of any of these entities. This also means that you must not hold an active license to sell health insurance in California. You must not hold an active license to sell health insurance in California. Health care professionals are welcome to join our team, provided you do not receive payment for professional services and do not hold ownership or financial interests in a health care practice. Conflict of Interest: This position is also designated under Covered California’s Conflict of Interest Code. This means if you’re selected to join us, you’ll be required to disclose certain financial interests, including of a spouse, that could potentially interfere with your ability to perform your duties impartially and with the best interests of the public in mind. You may also be disqualified from participating in decisions that may affect those financial interests. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr