Software Manager, Middleware (Hybrid)

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster and Chamberlain are found in 51 million homes and 14 million people rely on the myQ app daily.

This position is responsible for applying Software engineering knowledge to the day-to-day management of a team related to the software development and implementation of myQ middleware software. The middleware consists of web services databases and APIs. The projects could consist of New Product Development Productivity Sustaining or Advanced Development projects. This individual will be expected to contribute to making the myQ Software product a best-in-class competitive and interactive user experience. The ideal person will have the ability to solve complex software engineering problems recognize gaps in process and recommend solutions.

This position is responsible for the planning of resources and project planning for software engineering projects within the line of business they are assigned. The manager will plan and track these projects to ensure they are completed on time with quality and done in accordance with the Software engineerings community of practice tools methodologies and processes. He or she will be responsible for estimating and coordinating technical effort based on product requirements and then adhering to those estimates.

This position is responsible for the recruiting onboarding retaining scheduling and direct supervision of Software Engineer(s) Software Architect(s) or Software Supervisor(s). This position will be responsible for planning and tracking a financial budget.

Additionally this position will establish and enforce guidelines best practices and provide technical leadership and conduct continuous improvement activities for middleware developers. This position will be responsible for managing and coordinating the activities of consultants both local and remote. This position requires frequent interactions with marketing product ownership scrum masters strategic Lines of Businesses and Engineering.

Essential Duties and Responsibilities:

Responsible for the day-to-day management of on time on budget and quality functional project

execution for one team to ensure system reliability

Responsible for the functional plan including resource effort schedule estimate and cost for new and active projects for one team

Responsible for 18-month project forecasting for one team; accountable for direct reports project time accounting

Responsible for the functional design approach and technical feasibility for multiple projects with input from key technical personnel from a single team

Ensure functional process compliance

Maintain standards-based documentation across various architectural views (Conceptual Logical and Physical) and tiers (Presentation Business Logic and Storage)

Responsible for meeting and monitoring key performance indicators (KPIs) for functional group

Ensure Architectural principals and standards are clearly defined documented communicated and

maintained across project and product lifecycles

Manage the code branching strategy and release process including verification steps for any mobile application and websites during the development to QA to production steps

Maintain and mature multi-platform continuous integration and continuous deployment processes and tools

Lead continuous improvement initiatives within the functional area

Execute 13-year technology roadmap projects

Responsible for annual expense and capital budget planning and tracking for their team

Monitor and create training plans for direct reports that improves the core competencies of the

functional area or business area

Review and approve the functional deliverables pull requests and Change Approval Board (CAB)

tickets for all direct reports

Ensure design quality through participation in design reviews for projects supported by team; serve on Change Authorization Board as an alternate as needed

Builds key cross functional relationships with other functional areas in operations and development

Proactively collaborates with the End-to-End Software Architecture and back-end MyQ technical teams to maintain a best-in-class branded and consumer facing connectivity product experience

Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles Responsibilities and Authorities Document found in the

ISMS Document Library

Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.

Protect Chamberlain Groups reputation by keeping information confidential.

Maintain professional and technical knowledge by attending educational workshops reading

professional publications establishing personal networks and participating in professional societies.

Contribute to the team effort by accomplishing related results and participating on projects as needed.

Supervision Exercised:

Motivate and lead a high performance team by attracting developing engaging and retaining team

members

Drive the performance management and compensation processes by communicating job expectations monitoring and evaluating performance providing feedback and facilitating employee development per the companys policies

Maintain transparent communication by appropriately communicating organization information to team through department meetings one-on-one meetings appropriate email IM and regular interpersonal communications

Lead and motivate individuals and teams to create a workplace culture that is consistent with the

Chamberlain Group mission vision and values.

Minimum Qualifications:

Education/Certifications:

Bachelors degree in Computer Science Computer Engineering or related field; an additional 4 years of job related experience can substitute for the bachelors degree

An advanced degree in directly applicable area of study may substitute for up to two (2) years of job related experience

Experience:

7 years of job-related experience and 3 years of software development leadership experience

Experience in middleware or backend IOT system development using C# .NET or Microsoft SQL

Server

Experience in defining architectural specifications to create quality software

Knowledge Skills and Abilities:

Ability to train a technical staff in functional area on functional subjects process and tools

Ability to create functional schedules and accurately estimate task completion time

Able to adjust to multiple demands and shifting priorities and accepts responsibility for results of actions; selects leads counsels and motivates team; ability to collect and analyze data to make timely decisions

Ability to delegate tasks and appropriately apply situational management

Ability to solve complex problems recognizes gaps in process and recommends holistic solutions

Understanding of Agile and Scrum development practices

Needs basic understanding of continuous integration and continuous deployment concepts

Proficient knowledge of C# and object-orientated design and development

Proficient knowledge 4 and the Microsoft Technology Platform

Proficient knowledge of SQL Server and at least one ORM (e.g. Entity Framework)

Proficient knowledge of MVC WCF LINQ and Web Forms

Proficient knowledge of Internet protocols and web server communications including TCP UDP Web Sockets XMPP etc.

Proficient knowledge of communication interfaces such as REST JSON Web Services and XML and AJAX

Experience crafting and maintain UML based technical documentation such as sequence diagrams

Preferred Qualifications

Education/Certifications:

Masters degree in Computer Science Computer Engineering or related field

Experience:

Experience with Atlassian tools JIRA and Confluence as a project administrator and user

Experience in project management

Knowledge Skills and Abilities:

Ability to run a Value Stream Mapping (VSM) event

In depth knowledge of Agile development processes

#LI-LN1

#Chicago

The pay range for this position is $102600.00 - $193425.00; base pay offered may vary depending on a number of factors including but not limited to the position offered location education training and/or addition to base pay also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. Were proud to be an Equal Opportunity Employer and youll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. Were committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence .

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

Required Experience:

Manager