Vice President of Human Resources- Mission Driven

At Catholic Charities Boston, our work is grounded in the belief that every person deserves dignity, opportunity, and the support needed to thrive. Across 20 + program locations in Eastern Massachusetts, including multi service sites in Dorchester, Lynn, Brockton, Lowell, and South Boston, CCAB offers services that assist vulnerable communities in achieving stability and self-sufficiency. Catholic Charities Boston (CCAB) is one of Massachusetts's largest social service nonprofit organizations, dedicated to serving individuals and families in need with compassion and respect. At CCAB, the mission is to uplift and empower communities, regardless of religion, race, gender, age, disability, or ethnicity. This is not just an HR leadership role; it is an opportunity to shape the employee experience behind a mission that changes lives every day.

The Opportunity

We are seeking a Mission Driven operational leader to serve as our Vice President of Human Resources. As part of the leadership team, the Vice President is responsible for developing and executing strategic plans to support employees across the agency. The Vice President manages critical functions such as organizational performance, talent management, employee engagement, training, benefits, succession planning, internal communications, and culture initiatives. The Vice President plays an active role in shaping agency-wide strategy, policy, external relations and coordination of services and provides overall leadership to the agency. The ideal candidate brings both strategic vision and a commitment to mission driven work.

Qualifications

• Master’s or Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field
• Experience in developing and implementing HR Policies and ensuring compliance with labor laws
• Minimum of 10 years of progressive growth and experience. Leadership certification and experience working in a multi-site social service or non-profit organization preferred.
• Strong skills in Employee Relations and the ability to build a positive, inclusive workplace culture
• Knowledge of Employee Benefits programs, including administration and optimization
• Proficiency with Human Resources Information Systems (HRIS) and leveraging technology for HR processes
• Strategic leadership and team management experience
• Exceptional communication and interpersonal skills
• Experience in nonprofit or mission-driven organizations is a plus
• Commitment to advancing diversity, equity, and inclusion in the workplace

Responsibilities

• Leads a culture of excellence across the department and organization through strategic leadership and accountability.
• Manage the employees and functions of the Human Resource department. Provide sound guidance for strategic planning and successful outcomes.
• Provides executive oversight of employee benefits, balancing employee well-being and financial sustainability.
• Leads the modernization of human resource technology to streamline employee access to benefits, information, and services across the agency.
• Oversee employee relations, training, performance evaluations, unemployment cost as well as addressing disputes and grievances that occur throughout the agency.
• Develop comprehensive employee onboarding, development, and retention planning, including compensation, benefits, career growth paths, and training opportunities.
• Partner with management teams on recruitment needs, performance management, employee engagement, and retention. Work with the recruiter and managers on operational talent gaps.
• Responsible for the accuracy and department functions for policy, procedure, forms ,employee handbook, personnel files, summary plan documents, and all confidential employee information including unemployment claims, I9 and employee work status. This includes the employee handbook and employee information on the agency portal, People and Culture communications, the management of Viva Engage channel and other means of communication to employees to ensure consistent, compliant messaging.
• Ensures agency policies and handbook are updated on a regular basis and in compliance with all applicable laws and regulations.
• Serve as a fiduciary to the defined contribution retirement plan for employees. Work closely with brokers and other employee fiduciaries.
• Ensure compliance with employment laws and regulations. Perform internal investigations and work closely with legal counsel for complex employee relation matters and separations.
• Oversee the annual performance appraisal process including working with leadership to establish merit increase decisions and oversee the initiatives for the Committee on Equity. Provide guidance and updates to the leadership team and the board.
• Organize and provide training to employees on topics to enhance growth and development aligned with the strategic plan.
• Oversee reporting information for ACA, EEOC and other required forms and documents.
• Enhance employee appreciation and recognition events. Plan and execute events that reach all employees.
• Foster a positive culture of excellence for goal setting and successful outcomes.
• Manage the department budget and expenditure.
• Frequent travel to agency offices and programs

Please attach a cover letter for consideration.

Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.

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2/2026

PI284534880