Customer Success Incident Manager
Okta
Auth0 Trust Incident Manager
Secure Every Identity, from AI to Human. Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. The ideal Auth0 Trust Incident Manager is an independent "problem identifier and solver" who is driven by going the distance to make Auth0 by Okta's customers and support teams successful. As this is a high visibility role with both Auth0 and Okta customers, the ideal candidate is an articulate and seasoned expert with strong business acumen and executive presence who can work across.
Okta$104k - $143k
...talk. Position Description: The ideal Auth0 Trust Incident Manager is an independent “problem identifier and solver” who... ...driven by going the distance to make Auth0 by Okta’s customers and support teams successful. As this is a high visibility role with both Auth0 and...SuggestedFull timeWork at officeLocal areaWorldwideMonday to FridayFlexible hoursWeekend work- B Capital is seeking a Director of Customer Security based in Bellevue, WA or San Francisco... ...leads security investigations and team management within the Customer Response, Escalation... ...in information security, with hands-on incident response experience. Responsibilities include...Suggested
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- ...Our AI conducts over 9,000 interviews a day for hundreds of customers, including Microsoft, Domino's, MGM Resorts, and Massage Envy... ...we’d love to meet you. The Role We’re looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams,...SuggestedHourly payFlexible hours
- As a Technology Support Lead at JPMorganChase within the Cybersecurity & Technology Controls Incident Management & Response team, you will serve as a critical member of our Global Incident Command Center and Security Operations Center, providing 24/7 incident management...Suggested
$135k - $172.5k
Principal Customer Success Manager, Enterprise For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate...Full timeTemporary workLocal areaRemote work- ...Pylon Scaled Customer Success Manager Pylon is the all-in-one B2B post-sales platform powered by conversational data and layered intelligence... ...Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon...Work at officeRelocation
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...AI-powered identity platform manages and governs human and non-human... ..., and business processes. Customers trust Saviynt to safeguard their... ...please visit The Customer Success Manager (CSM) will manage... ...Retention & Handling Policy Incident Response Policy/Procedures Business...- Humanly is seeking a Customer Success Manager to enhance customer recruitment strategies and adoption of AI-native solutions. This role requires partnering with mid-market clients to ensure successful outcomes through strategic guidance and operational excellence. The...
- A leading outsourcing firm in Bellevue, WA is seeking an experienced Project Manager to lead projects aligned with Microsoft’s Customer Experience and Success initiatives. The ideal candidate will have expertise in Customer Experience Management, strong communication skills...
- ...AI CRM, where humans with agents drive customer success together. Here, ambition meets action.... ...Role Description** The Customer Success Manager (CSM) Director is a strategic value partner... ...as the primary interface for major incidents (e.g., checkout failures or email deliverability...
- ...Seafoods Corporation in Seattle is seeking an SAP Service Delivery Management Run Lead to oversee service delivery and operational support... ...functions are supported effectively. Responsibilities include incident management, stakeholder communication, and continuous...
$120k - $135k
Recordpoint is seeking a Project Manager to lead customer engagements and ensure exceptional service delivery. This role involves strategic client relationship management to maximize customer value and achieve their objectives. Qualified candidates will have at least five...Contract workFlexible hours- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
- Director of Technical Account Management, Customer Success Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time The Mission You’re the... ...into a cybersecurity success story . Triage Like a Cyber Incident Commander Partner with Engineering to reproduce,...Full timeRemote workWork from homeSleeping nightsFlexible hoursNight shift
$97.3k - $130.8k
...company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and...Full timeWork at officeRemote workFlexible hours$132.89k - $166.11k
...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most.... ...you’ll do As an Enterprise Customer Success Manager, you will serve as a financial technology...Work at officeRemote workWork from home$105k
...Customer Success Manager Seattle, Washington, United States At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the...Work at officeRemote workVisa sponsorship$70k - $75k
A financial services company is seeking a Customer Success Manager to support business clients in managing their 401k programs. This role involves building relationships, driving employee participation, and providing educational resources. Candidates should have a minimum...$68k - $75k
...Customer Success Manager Formations is a Seattle-based startup reimagining financial management for self-employed professionals. We handle everything taxes, accounting, payroll, S Corporation management, and financial planning so our customers can focus on the work...16 hoursFull timeSelf employmentImmediate startFlexible hours$70k - $75k
...improve their results and solve their problems? If so, we have a great opportunity for you. ShareBuilder 401k is looking for a Customer Success Manager to service our business clients and help them run a great 401k program for their employees. You’ll be the first point of...Self employmentFlexible hoursShift work- ...intelligent document processing, and generates audit-ready proof for customers. We cover 100+ regulatory frameworks—from REACH and RoHS to... ...complex global regulatory landscape. The Role As Customer Success Manager at Certivo, you'll own the post-sale relationship with our...Full timeContract workRemote work
$10 per hour
...the globe. We’re an 80‑person team (~50 in engineering), located across North and South America. The Role We’re hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows...Remote workFlexible hours$120k - $150k
Customer Success Manager Seattle • Customer Success • Hybrid • Full-time About Us Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a...Full timeWork at officeRemote workFlexible hours$96k
Role Description Givebutter is hiring an outstanding, scaled Customer Success Manager who is passionate about helping nonprofits achieve meaningful fundraising outcomes through technology. As a member of our growing Success team, you’ll partner with some of Givebutter’...Temporary workSummer workRemote workHome officeFlexible hours$65.6k - $82k
...Customer Success Manager II Sinch is pioneering the way the world communicates. More than 200,000 businesses including Google, Uber, Paypal, Visa, Tinder, and many others rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile...Work experience placementRemote workFlexible hours$10k
...big game, but for communication. Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private... ...headquartered at the beautiful Pier 70 in Seattle. What you'll do As Customer Success Manager - Renewals, you'll own the end-to-end renewal motion...Contract workWork at officeRemote workFlexible hours3 days per week$132.89k - $166.11k
...cards and banking with intuitive spend management, bill pay, and travel software, Brex enables... ...manual expense and accounting tasks for customers so they can focus on what matters most.... ...What you’ll do As a Mid-Market Customer Success Manager II, you will own a book of...Work at officeRemote workWork from home3 days per week$80k - $100k
...strong partnerships are integral to our success. What you'll be doing Drive sales of medical... ...with other Account Executives, managers, and support staff to deliver results.... ...Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent...Temporary workWork from homeWork visaFlexible hoursNight shift$70.26k - $123k
Job Description The Customer Success Account Manager-Select will oversee and nurture relationships with our Premier customers. The Select CSAM will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. This role...Permanent employmentWork experience placementLocal areaRelocation packageMonday to FridayFlexible hoursNight shift
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