Residential Support Specialist

Job Description

Job Description

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en  Español si es requerida

Make a Difference in Behavioral Health - FT/PT Support Staff Opportunities!

Behavioral Health Services North (BHSN) 
Plattsburgh & Surrounding Locations | Full-Time & Part-Time | 2nd Shift & 3rd Shift Opportunities 
$20-22/hr. with shift differential

At Behavioral Health Services North (BHSN), we believe recovery happens through connection, compassion, and community.

If you’re looking for more than “just a job” and want to be part of a team transforming care and enriching lives, we’d love to hear from you.

We are currently seeking Support Staff professionals to join our growing Adult Residential and Crisis programs serving adults, children, and families across the North Country. These are rewarding opportunities for individuals who want to make a meaningful impact while building experience in behavioral health, human services, psychology, social work, or crisis support.

Apply today to be considered for upcoming interviews. Interviews will be taking place over the upcoming weeks for individuals joining our June 22, 2026 onboarding group.

We Are Hiring For

• Full-Time and Part-Time positions 
• Evening (2nd Shift) and Overnight (3rd Shift) schedules 
• Adult Residential Programs 
• Adult & Children’s Crisis Houses 

What You’ll Do

As a Support Staff team member, you will provide direct support to individuals experiencing mental health, behavioral health, or life stability challenges by helping create a safe, supportive, recovery-focused environment.

Responsibilities may include:

• Supporting residents and participants with daily living skills 
• Providing emotional support, de-escalation, and encouragement 
• Assistingindividuals in developing coping and wellness strategies 
• Maintaining a safe, structured, and welcoming environment 
• Supporting transportation, appointments, activities, and community integration 
• Observing self-medication administration per program protocols 
• Documenting services and participant interactions 
• Collaborating with multidisciplinary behavioral health teams 
• Assistingduring crisis stabilization and recovery support services 

No two shifts are the same and every shift matters.

What We’re Looking For

We’re seeking compassionate, dependable individuals who:

• Enjoy helping others 
• Stay calm under pressure 
• Communicate well and work collaboratively 
• Value teamwork and person-centered care 
• Want to grow within behavioral health and human services 

Qualifications

• High School Diploma or GED required
• Human services, behavioral health, psychology, social work, or related experience preferred 
• Experience supporting individuals with mental health or substance use challenges is a plus 
• Valid NYS Driver’s Licenserequired
• Ability to work evenings, overnights, weekends, and holidays as scheduled 

Why Join BHSN?

• Competitive pay withadditionalshift differential opportunities 
• Generous paid time off 
• Health, dental, and vision insurance 
• Retirement plan options 
• Paid training and professional development 
• Opportunities for advancement and internal growth 
• Work that truly makes a difference in your community 

Apply today to join one of the fastest-growing behavioral health organizations in the region!

JOIN A WORKPLACE WHERE YOU BELONG

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.