Utility Billing Technician Job Opening Extended

CITY OF MILLEDGEVILLE JOB ANNOUNCEMENT
POSITION: Utilities Billing Technician
DEPARTMENT: Meter Reading & Billing
SCHEDULE: Full-Time 8 Hour Shifts
SALARY: $39,389.28/year $18.937/hour
JOB ANNOUNCEMENT: May 11, 2026 May 29, 2026
JOB SUMMARY:
This position is responsible for processing and issuing utility bills and maintaining the database for
all utility customers.
MAJOR DUTIES:
Processes meter readings via AMR software, requests re-reads, prepares and finalizes work
orders, prepares customer billings, review, and edits billing reports.
Establishes new residential and commercial accounts. Initiates and finalizes service for
customers, including scheduling final reads and processing final bills.
Creates and maintains customers bank drafting records.
Heavy customer contact. Provide professional, accurate and timely responses to inquiries
and follow through on all issues.
Maintains written communications via spreadsheets with contract waste hauler regarding
new and discontinued service as well as other waste issues.
Processes meter change-outs, new water tap installations and work orders on accounts.
Collects information and performs adjustments in accordance with policy on accounts.
Processes landlord agreements.
Handles past due accounts, generates penalty and service fees and post to accounts.
Downloads delinquent account information into report for meter readers use in performing
cut off functions.
Other duties as assigned.
KNOWLEDGE REQUIRED FOR THIS POSITION:
Knowledge of relevant city codes and ordinances as well as established utility billing
practices.
Knowledge of modern office practices and procedures, including operation of standard office
equipment, i.e. calculators, desktop computers, copiers, printers and machines associated
with performance of duties.
Knowledge and ability to identify nonstandard or problem situations and take appropriate
action.
MINIMUM QUALIFICATIONS:
Ability to perform the major duties of the position, usually associated with completion of
college level coursework or having held a similar position for one or two years.
Ability to read, write and perform basic mathematical calculations.
Excellent time management and work ethic skills.
(Note: The listed duties are illustrative only and are not intended to describe each and every function
which may be performed in the job class. The omission of specific statements does not preclude
management for assigning specific duties not listed herein if such duties are a logical assignment to
the position.)