Customer Service Representative - Grove City

Join a dynamic, team-oriented environment as a Customer Service Representative in Grove City. This role is ideal for individuals who are passionate about delivering outstanding customer service and enjoy engaging with people in a fast-paced retail setting. As a key member of the store team, you will be responsible for creating a welcoming atmosphere, assisting customers with their needs, and ensuring the sales floor is well-stocked and organized. If you are energetic, personable, and thrive in a supportive workplace that values growth and development, this is an excellent opportunity to build your career.

Responsibilities

• Greet and engage customers to create a positive and enjoyable shopping experience
• Perform all point-of-sale (POS) transactions accurately and efficiently
• Inform customers about current promotions and loyalty programs
• Tag, hang, and stock merchandise on the sales floor to maintain store standards
• Communicate the buying and selling process clearly to customers
• Assist with general store operations and complete tasks as assigned to support the team

Qualifications

• Must be at least 16 years old
• Honest, dependable, and self-motivated with mature judgment
• Strong sense of urgency and ability to work efficiently
• Effective communication skills
• Comfortable with frequent walking, standing, stooping, climbing ladders, and repetitive lifting (up to 40 lbs)
• Attention to detail for inspecting and handling merchandise

Benefits

• Competitive wage and bonus opportunities
• Outstanding health, dental, and vision benefits
• Generous employee discount at all company brand stores
• Paid holidays and paid time off (PTO)
• Company-paid short-term and long-term disability coverage
• 401(k) with company match
• Flexible schedules (Full-time: 30-40 hours/week, Part-time: 20-25 hours/week)
• Employee referral and anniversary programs
• Opportunities for growth and professional development with a strong promote-from-within culture