Benefits Administrator II

Love's Employee Benefits Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) – 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Competitive Pay Career Development

BASIC PURPOSE

The Benefits Administrator II independently administers and supports the company’s benefits programs, ensuring compliance with applicable federal and state regulations. This role manages moderately complex benefits administration activities, resolves escalated issues, and contributes to the evaluation and implementation of enhancements to benefits processes and programs.

MAJOR RESPONSIBILITIES

Maintain strong working knowledge of all company benefits, policies, and procedures, providing expert guidance to employees and HR partners. Support the planning and execution of annual open enrollment and other major benefits initiatives, ensuring accuracy, timeliness, and clear communication. Assist with benefits-related due diligence and integration activities for mergers and acquisitions, supporting smooth transitions of benefits programs and employee coverage. Analyze and benchmark benefit offerings using industry surveys to ensure competitive positioning and informed program decisions. Support vendor management activities, including RFPs, contract renewals, and system implementations to improve service quality and cost‑effectiveness. Identify and recommend process improvements to enhance efficiency, data accuracy, and employee experience. Ensure ongoing compliance with federal and state regulations, including ERISA, COBRA, ACA, HIPAA, and related reporting and fee requirements. Partner with benefits vendors and internal stakeholders to resolve issues, monitor service levels, and support effective benefits administration. Research and solve complex benefits issues such as eligibility, COBRA, Qualified Medical Child Support Orders, Explanation of Benefits, 401(k), life claims, or other related matters. Analyze benefit plan participation or contributions and prepare routine and ad hoc reports to inform operations decision‑making. Collaborate with HR, Payroll, Legal, and Finance to ensure benefits processes integrate smoothly with other systems and workflows. Develop and maintain employee‑facing benefits communications, resources, and documentation. Provide guidance and knowledge sharing to junior benefits team members. Perform other duties assigned.

EDUCATION

HS Diploma or equivalent required and 2–4 years of progressive benefits experience. Bachelor’s Degree in Human Resources, Benefits Administration, or a related field preferred.

EXPERIENCE

Supporting administration of multiple benefit programs and vendors. Independent judgment in interpreting benefits policies and regulatory requirements. Experience on benefits‑related projects such as open enrollment, plan changes, or system updates. Working knowledge of federal benefits regulations, including FMLA, USERRA, HIPAA, ERISA, and the Affordable Care Act. Experience with HRIS and benefits administration systems, SAP and SuccessFactors considered a plus. Ability to manage priorities, meet deadlines, and collaborate effectively with cross‑functional partners.

SKILLS

Strong analytical, research, and problem‑solving skills. Effective written and verbal communication skills, able to explain benefits information clearly to employees. High attention to detail with strong organizational and time‑management skills. Solid understanding of benefits laws and compliance requirements (ERISA, COBRA, ACA, HIPAA). Ability to support and lead components of benefits projects and process improvement in a fast‑paced environment. Customer‑focused approach with ability to handle sensitive and confidential information professionally.

PHYSICAL DEMANDS

Requires prolonged sitting, some bending and stooping. Occasional lifting up to 25 pounds. Manual dexterity sufficient to operate a computer keyboard and calculator. Requires normal range of hearing and vision.

OUR CULTURE

Fueling customers’ journeys since 1964, innovation leads the way for this family‑owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award‑winning culture. Love’s is an Equal Opportunity Employer. Veterans encouraged to apply. #J-18808-Ljbffr Love's Travel Stops