Account Executive, Employee Engagement

Account Executive, Employee Engagement

Do you enjoy helping organizations connect with employees through meaningful communications? Are you passionate about creating content, supporting organizational change and helping people understand where their organizations are headed?

As an Account Executive, Employee Engagement at Zeno, you will support employee engagement, internal communications and change management programs for leading organizations. Working closely with account teams and clients, you will help develop communications materials, conduct research and contribute to programs that strengthen culture, improve employee experiences and support business objectives.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on execution. You'll have the opportunity to build expertise in employee engagement, internal communications and organizational change while contributing to meaningful client work.

About the Role:

• Employee Engagement & Internal Communications: Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage and inspire employees.
• Content Development & Storytelling: Research, write and edit communications materials including emails, newsletters, presentations, messaging documents, leadership communications and other employee-facing content.
• Research & Communications Insights: Conduct communications research, monitor trends and identify insights that help inform strategies, content and program recommendations.
• Client Support & Program Execution: Support day-to-day client work by managing timelines, coordinating deliverables and contributing to successful communications programs.
• Business & Industry Understanding: Develop an understanding of client businesses, industries and communications challenges while staying informed on employee engagement, internal communications and change management best practices.
• Team Collaboration & Professional Growth: Partner with colleagues across disciplines, support junior team members and contribute to a collaborative environment where people can learn and grow.

About You:

• 2+ years of experience in public relations, internal communications, corporate communications or related fields within an agency or similar environment.
• Experience supporting employee engagement, internal communications or change management programs.
• Strong writing and editing skills, with experience developing content for employee, leadership or stakeholder audiences.
• Experience conducting communications research and translating findings into clear recommendations.
• Strong organizational skills with experience managing multiple priorities and deadlines.
• Ability to think strategically while supporting day-to-day client programs.
• Strong communication and relationship-building skills with the ability to collaborate across teams.
• Curiosity about employee engagement, workplace culture and evolving communications practices.
• Collaborative mindset with a willingness to learn, contribute ideas and support team success.

Preferred Qualifications:

• Familiarity with internal communications platforms such as Firstup, SocialChorus, Qualtrics, Workplace, SharePoint or similar tools.
• Experience supporting integrated communications or organizational change initiatives.
• Experience creating presentations, newsletters or executive communications.
• Interest in employee engagement research, communications measurement or workplace culture.

Pay Range: $60,000 - $70,325 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Level 03

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations.