Strategy & Operations Manager

About Nash

Nash provides cutting-edge last mile logistics infrastructure to the world's largest enterprises. Our innovative SaaS platform enables seamless, efficient, and scalable logistics solutions, transforming the way businesses handle their delivery operations. 

Born in Silicon Valley in 2021, Nash is built by a top-tier tech team with experience from MIT, Uber, and Palantir. Our investors include a16z and Y Combinator. We're now looking for passionate and experienced professionals to power our next stage of growth in Australia & New Zealand. 

Position Overview:

As our first strategy/operations hire in Australia, you will play a critical role in driving Nash’s growth and operational excellence across the Asia Pacific region. You’ll be responsible for executing strategic initiatives, managing key supplier partnerships, and ensuring the success of regional expansion efforts. This role requires a blend of analytical thinking, operational expertise, and strategic acumen.

You will work closely with cross-functional teams, including Product, Engineering, Sales, and Customer Success, to align Nash’s regional operations with its broader business goals.

Key Responsibilities

Regional Expansion

• Build and execute our regional launch playbook to bring Nash to new regions and customers.

• Identify and assess new opportunities, including geographic expansions and vertical-specific strategies.

• Conduct market analysis to understand regional trends, customer needs, and competitive landscapes.

Carrier and Provider Partnerships

• Partner closely with our local network of delivery providers and carriers to support their growth.

• Work with the global supply team to define regional processes and prioritise product/engineering efforts

• Monitor and optimize carrier performance, including service quality, and compliance to identify shared opportunities for improvement.

• Identify and onboard new partners to support growth and enable new delivery types.

Strategic and Operational Support

• Serve as the go-to resource for strategic and operational challenges in the region.

• Lead cross-functional projects, such as launching new products, implementing process improvements, or addressing operational bottlenecks.

What Would Make You a Great Fit

• Strategic Thinker: You have experience developing and executing strategies that drive tangible business outcomes.

• Operational Expertise: You’ve successfully managed complex operations, ideally in logistics, supply chain, or a similar environment.

• Relationship Builder: You excel at building and maintaining strong partnerships with internal and external stakeholders.

• Data-Driven: You use analytics to inform decisions and continuously improve processes.You should be self sufficient in completing analysis with little support.

• Execution-Focused: You thrive in dynamic environments, balancing short-term execution with long-term planning.

You should have: 

• 5+ years of experience in consulting, operations, product management, or related roles in a SaaS or logistics environment.

• Bachelor’s degree in Engineering, Business, Logistics, Supply Chain Management, or a related field; MBA or advanced degree is a plus.

• Proficiency with CRM (e.g. Salesforce), analytics (e.g.Tableau/Mode), and diagnostic tools (e.g. Datadog)

• Willingness to travel as needed to meet with customers and attend industry events.

About Us

• Well-funded scale up backed by the industry's finest institutional investors

• Fully remote culture - work from home (or wherever!)

• Quarterly in-person events to bond with teammates

• Competitive compensation

• Flexible paid time off

• Other great perks, such as a home office stipend

EEOC

At Nash, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.