Service Coordinator

Service CoordinatorWhen you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for nearly 100 years. As a Service Coordinator, you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related inquiries/requests. If you are a driven professional with experience in the customer service field, then we invite you to apply to join our growing team and be a part of our next 100 years.Responsibilities:Plan, schedule and log daily installations, repairs, and service work to maximize billable time and meet productivity goalsImplement Service Technician dispatch from multiple locations, maintain on-call schedules, prepare, assign and process work ordersMaintain job folders and related documentationEnsure that Company and Government safety, policy and regulatory standards are metAnswer customer inquiries and provide superior customer serviceWhy join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discounts$23.40 - $29.30 an hour (dependent on experience)This position may be eligible for overtime pay based on business needs.Qualifications:Minimum of a High School diploma or GED preferredFamiliar with fuel service concepts, practices and procedures including related government regulations, attained through 3-5 years of dispatching or related experience.Basic understanding of gas and/or oil fired appliances and related distribution systems (training is provided).Basic understanding of computer concepts and usage including MS Office.Ability to work independentlyApplications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.