Multimedia Specialist

Company Description Inspired Flight's Purpose Statement says it all - Conserving resources, creating jobs, and saving lives by innovating the American drone manufacturing. Founded in San Luis Obispo, California our entirely U.S. based team designs, builds and supports highly capable and flexible drone platforms for both commercial and government customers. Our purpose driven team exemplifies our Core Values. We are: Collaborative: We harness the collective intelligence and energy of our team to surpass individual potentials and achieve shared goals. Resilient: We approach obstacles with flexibility and creativity, supporting one another to stay focused, resourceful, and determined. Diverse: We place a high value in people of all heritages, genders, sexual orientations, and points of view to spark innovation and solutions, enriching our work environment and outputs. Continuously Improving: We are committed to ongoing learning and innovation by always seeking ways to enhance our processes, products, and personal expertise. Underlying all of this is our deeply rooted belief that the cutting-edge aerial tools we create are advancing an industry that is good for people, good for our planet and good for the United States of America. Location This is an in-office position based at Inspired Flight's headquarters in San Luis Obispo, California. Candidates should be willing to travel to customer locations, partner projects, trade shows, industry events, and other field locations. Job Description Inspired Flight is looking for a Multimedia Specialist to create clear, accurate, and engaging content that helps customers understand, operate, and succeed with Inspired Flight products. The primary focus of this role is creating and maintaining customer training and support content, including training videos, product tutorials, setup guides, troubleshooting content, and other technical media. This role will also produce product photography, launch media, customer case studies, testimonials, event coverage, and short-form content. The ideal candidate is a skilled video producer and technical communicator who can develop strong product knowledge and independently take projects from concept through final delivery. This position reports directly to the Marketing Manager. Typical responsibilities: Training and Technical Content Own the planning, creation, publication, and maintenance of customer-facing training videos, product tutorials, setup guides, troubleshooting content, and instructional media. Partner with Customer Success to identify recurring customer questions and prioritize new training and support content. Translate engineering procedures, technical documentation, product updates, and internal knowledge into clear customer-facing content. Develop scripts, shot lists, storyboards, and production plans for technical and educational videos. Maintain and update existing content as products, software, and procedures evolve. Media Production and Storytelling Plan, capture, and edit video and photography for product launches, customer demos, marketing campaigns, and brand storytelling. Produce product photography and short-form content for websites, social media, sales materials, dealer tools, advertising, and other marketing initiatives. Capture and edit customer case studies, testimonials, partner stories, field projects, and technical demos. Travel to customer locations, partner projects, trade shows, and industry events to capture content and conduct interviews. Maintain an organized library of photography, video, B-roll, source files, and final media assets. Product Knowledge and Collaboration Develop strong working knowledge of Inspired Flight aircraft, software, payloads, accessories, and customer workflows. Obtain an FAA Part 107 Remote Pilot Certificate within the first 30 days of employment and maintain an active certificate throughout employment. Safely operate Inspired Flight aircraft during content production, product testing, training development, and customer demos. Manage multiple projects, production schedules, deadlines, and production logistics with minimal direction. You'll excel in this role if you have: Strong video production, editing, photography, and visual storytelling skills. The ability to understand technical products and communicate complex information clearly. Strong scriptwriting, instructional writing, interviewing, and verbal communication skills. A hands-on approach and willingness to learn through product operation, testing, and troubleshooting. Strong organizational and project management skills with the ability to manage multiple priorities. A self-motivated approach and ability to work independently in a fast-moving environment. Education/Experience Requirements: Three or more years of professional experience in video production, technical content creation, product media, customer education, or a related field is preferred. A portfolio or demo reel demonstrating professional video production, editing, visual storytelling, and photography is required. Ability to obtain an FAA Part 107 Remote Pilot Certificate within the first 30 days of employment. An active certificate at the time of hire is preferred. Experience with Final Cut Pro or comparable professional video editing software, Adobe Lightroom, Adobe Photoshop, and Canva. Professional experience with cameras, lighting, audio recording, editing, and production workflows. Experience creating training videos, technical content, product demos, customer case studies, or similar customer-facing media is preferred. Experience with drones, aerospace, robotics, manufacturing, GIS, surveying, public safety, or other technical industries is preferred. Equivalent combinations of education, professional experience, and demonstrated ability will be considered. Benefits Offered Unlimited Paid Time Off World Class Health, Dental, Vision Insurance Plan 401k w/ 6% company match Quarterly Team Bonus Plan Inspired Flight Technologies, Inc