General Office / Customer Service Rep PART TIME WEEKENDS
Gate One
General Office / Customer Service Representative PART TIME
Part Time Must be able to work weekends.
Gate One is dedicated to providing exceptional service to our customers and maintaining a productive and positive work environment. We are looking for a motivated and friendly General Office/Customer Service Representative to join our team. If you possess strong communication skills and have a passion for helping others, we want to hear from you!
Job Summary:
The General Office/Customer Service Representative will be the first point of contact for our customers, providing assistance via phone and in-person interactions. This role requires a proactive individual who can handle various administrative tasks while ensuring an exceptional experience for our customers.
Key Responsibilities:
- - Respond to customer inquiries via phone and in-person promptly and professionally.
- - Provide accurate information about products, services, and company policies.
- - Assist in managing office tasks, including filing, data entry, and maintaining records.
- - Process fuel orders.
- - Resolve customer complaints and issues with empathy and efficiency.
- - Maintain an organized and tidy office environment.
- - Collaborate with other departments to ensure seamless service delivery.
- - Perform other administrative duties as assigned.
**Qualifications:**
- - High school diploma or equivalent; Associate's degree preferred.
- - Previous experience in customer service or administrative roles is a plus.
- - Excellent verbal and written communication skills.
- - Experience in QuickBooks is a plus.
- - Strong organizational skills and attention to detail.
- - Ability to multitask and prioritize in a fast-paced environment.
- - A positive attitude and a willingness to learn.
Gate One is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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