Victim Services Specialist II (PROMOTIONAL)

Victim Services Coordinator

This posting is only open to current, full-time, regular (non-probationary) employees of the Louisville Metro Police Department. The purpose of this position is to provide a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment. Provide crisis intervention, medical and legal advocacy, and emotional support.

Examples of duties include:

• Serving as a first point of contact to victims of crime who experience trauma and provide education on the complexities of the criminal justice process.
• Providing a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment.
• Working a high percentage of complex cases.
• Representing the Victim Services Unit and the Louisville Metro Police Department as a liaison to internal and external partners.
• Providing emotional, physical, financial, and practical support to victims of crime.
• Providing access to the criminal justice system and support agencies.
• Maintaining case files with documented case notes and services.
• Providing training to police officers, academy personnel, or any other relevant groups.
• Providing public information to various agencies, departments and civilian groups as requested to enhance the public's awareness of the services afforded by the Victim Services Unit.
• Acting as a liaison between victims, police officers/detectives, county attorneys, county victim advocates, commonwealth attorneys, commonwealth victim advocates, and community-based agencies.
• Reviewing new cases, identify victim needs, develop a plan to address identified needs, and maintain accurate, confidential records and case management reports.
• Maintaining contact and communication with victims and witnesses during the investigation, prosecution, and judicial proceedings.
• Providing notifications of investigative activity or case development as needed, as well as information regarding the status of criminal and civil court cases.
• Providing court accompaniment to crime victims and witnesses for some civil and criminal proceedings.
• Responding to call-outs to crime scenes (including evenings, weekends, and holidays) or other locations to provide crisis intervention, support, and advocacy services.
• Coordinating procedures for police notification of witnesses and victims participating in the judicial process; ensure effective exchange of information, as necessary.
• Assisting the Victim Services Supervisors in training new employees assigned to the Victim Services Unit.
• Assisting the supervision team by providing timely information and statistical data in support of the maintenance, growth, and expansion of the Victim Services Unit.
• Performing related work as assigned.

Minimum requirements include:

• Must be a current, regular, full-time employee of the Louisville Metro Police Department.
• Bachelor's degree in Counseling, Criminal Justice, Psychology, Social Work, Sociology, or a related field.
• Three years of social services, counseling, or victim advocacy experience.
• OR an equivalent combination of education and experience may be substituted.
• Other minimum requirements include:
• Must not have been convicted of a felony. Misdemeanor convictions will be considered on an individual basis.
• Must submit to a pre-employment drug screening.
• Must submit to a pre-employment polygraph test.
• Must provide one's own source of transportation.
• Must work a varied schedule.
• Must possess and maintain a valid state driver's license with an acceptable driving history.
• Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified.
• Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified.
• Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified.

Physical demands include:

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable hazards (work environment) involve routine and frequent exposure to:

• Bright/dim light; Dusts and pollen.
• Extreme heat and/or cold; Wet or humid conditions.
• Extreme noise levels, Animals/wildlife.
• Vibration; Fumes and/or noxious odors.
• Traffic; Moving machinery.
• Electrical shock; Heights.
• Radiation; Disease/pathogens.
• Toxic/caustic chemicals; Explosives; Violence.
• Exposure to bodily fluids.
• Other extreme hazards not listed above.

Salary Grade: 110 Equal Opportunity Employer Test Weights: Oral Exam: 75% Training & Experience: 25% Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2010 to 08/2015) of employment.