Licensed Practical Nurse

Overview Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of this position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Qualifications High School Diploma or GED Any experience as LPN or similar role BLS Certification Valid licensed practical nurse (LPN) licensure Basic computer skills Excellent administrative, communication, and organizational skills with high attention to detail Basic math skills (i.e., counting, addition, and subtraction) Ability to work cooperatively in a fast-paced, team-based environment Excellent customer service, organizational, and task-management skills Desired Qualifications Any previous experience in retail, customer service, or healthcare Knowledge of infection control practices Responsibilities Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation Conduct biometric screenings Prepare and administer injections and immunizations prescribed by the provider on duty Assist with cerumen removal and nebulizer therapy procedures as ordered by the provider on duty Greet customers or potential patients in the front area or near the clinic Answer questions, follow HIPAA guidelines, and consult with the provider for questions related to scope of services (in scope or out of scope) Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow Complete patient registration per outlined best practice (including scanning insurance and government-issued ID, obtaining consent forms, collecting payment and outstanding balances) Collect patient or responsible party's insurance information; collect payments and log in the EHR Scan all appropriate documents or alert the provider if they need to complete the scanning Escort patients to the exam room Collect and document patient's chief complaint, medical and medication history in the EHR Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies Proceed with patient processing following the clinic flow Provide waiting patients with guidance on registration, wait times, services that may be rendered, and payment methods Answer phones, respond to questions, complete callbacks (including lab reviews) and return calls as necessary Clean and organize the clinic space daily (e.g., taking out trash, handling supply orders, cleaning floors, cleaning exam rooms, and disinfecting equipment) Participate in and prepare for off-site events as needed Prepare weekly supply orders for provider approval Prepare packages, laboratory specimens, and mail for shipping If a float: Travel to designated clinics within a specified geographic area Must be able to perform the essential job functions of this position with or without reasonable accommodation Work Environment This description reflects the general nature and level of work involved. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. #J-18808-Ljbffr The Little Clinic