Program Coordinator

Salary : $61,755.20 - $94,036.80 Annually
Location : Des Moines - 50321 - Polk County, IA
Job Type: Full-time
Job Number: 27-00963
Agency: 427 Department of Inspections, Appeals & Licensing
Opening Date: 10/05/2026
Closing Date: 10/15/2026 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: Lori SchraderBachar; View email address on click.appcast.io


Job Description
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to join our regulatory department and serve as a Program Planner 3 - Iowa Professional Health Program Coordinator within our Licensing Division at our central office at 6200 Park Avenue, near Valley Junction in Des Moines, Iowa.
Who We Are

DIAL's mission is Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency. To accomplish our Mission, the individual selected for this position will become an integral part of the Monitoring bureau by ensuring compliance with board disciplinary orders in the division.
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers' Compensation, and Administration.
What We're Seeking

The successful candidate for this fast-paced position is a self-motivated, structured, and detail-focused individual with a strong background in case management and demonstrated team leadership skills. You will excel in this role if you combine sound judgment and critical thinking with a commitment to high ethical standards and a desire to master the statutes, rules, and standards governing health professions in Iowa.
Desired skills and abilities include:

• Case Management & Leadership Experience: Proven track record of successful case management, managing complex caseloads, meeting tight deadlines, and providing guidance to team members.
• Regulatory Aptitude: Ability to gain a strong working knowledge of all relevant statutes, administrative rules, and professional standards across regulated health professions.
• High Professional & Ethical Conduct: Unwavering commitment to professional integrity, confidentiality, and high-quality service.
• Communication Excellence: Superior written and oral communication skills, including experience presenting complex case data and drafting formal legal agreements, technical reports, and noncompliance summaries.
• Organization & Detail Focus: Exceptional organizational skills with precise attention to detail in tracking compliance, documentation, and reporting.
• Collaborative & Inclusive Approach: Proven experience working effectively with diverse populations and multi-disciplinary teams in a fast-paced environment.

What You'll Do

The primary goal of this position is to support program participants while ensuring public safety through monitored health compliance by

• Providing independent, consistent, and legally sound case management to ensure participant compliance with IPHP contracts while protecting public safety and supporting recovery.

• Servoing as lead worker, providing operational guidance to program case managers while working collaboratively with committee members, licensing boards, program attorneys, and healthcare treatment teams as well as assisting the bureau chief by performing such duties as training and instructing employees, answering questions, distributing and balancing the workload, and checking work.

Background check required.

What We Offer

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

• Robust benefits, including excellent health, dental, life and vision insurance
• Teleworking options after the first six months
• Generous paid time off, including vacation, paid holidays, and sick leave accrual
• Opportunities for professional development
• Flexible Spending Accounts for medical and dependent care
• Iowa Public Employee Retirement System (IPERS) Retirement Package
• Optional 401A plan with employer contribution
• Retirement Investors Club (Employer Sponsored Retirement Plan)
• Employee Assistance Program for support when you need it most
• Access to an on-site employee fitness center
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefits click

E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit

Excited to pursue the next step in your career? Apply today and be part of a team making a difference in Iowa!

Minimum Qualification Requirements


Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Seven years of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility).

2) All of the following (a, b, and c):
a. One year of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility); and
b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and
c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience.

3) Graduation from an accredited school of law.

4) Current, continuous experience in the state executive branch that includes nine months of full-time work as a Program Planner 2 or twenty-seven months of full-time work as a Program Planner 1.

For additional information, please click on this .
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01


Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02



PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03


How many years do you have of full-time work experience performing the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility)?

• No experience
• Less than seven years' in the specified areas
• Seven years' or more in the specified areas

04


Do you have ALL of the following::A) One year of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility);ANDB) A total of four years of post high school/college education and full-time experience (experience as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience;ANDC) A total of two years of GRADUATE-level education and full-time experience (experience as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience?***The experience used to count for A, B and C must be separate and unique experience. The same experience CANNOT be counted for A, B and C.

• Yes
• No

05


Have you graduated from an accredited school of law?

• Yes
• No

06


Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Program Planner 1 for the State of Iowa?

• I am not a State of Iowa employee
• I do not have any experience in the classification of Program Planner 1 for the State of Iowa
• Less than 24 months of experience in the classification of Program Planner 1 for the State of Iowa
• 24 to less than 27 months of experience in the classification of Program Planner 1 for the State of Iowa
• 27 months or more of experience in the classification of Program Planner 1 for the State of Iowa

07


Are you a current State of Iowa employee (executive branch)? IF YES - How many months of experience do you have in the classification of Program Planner 2 for the State of Iowa?

• I am not a State of Iowa employee
• I do not have any experience in the classification of Program Planner 2 for the State of Iowa
• Less than six months of experience in the classification of Program Planner 2 for the State of Iowa
• Six months to less than nine months of experience in the classification of Program Planner 2 for the State of Iowa
• Nine months or more of experience in the classification of Program Planner 2 for the State of Iowa

08


Describe your experience managing cases involving co-occurring substance use and mental health condition.
09


Describe a time when you served as a lead worker or a senior case manager responsible for guiding team members through complex caseloads and tight deadlines.
Required Question