Manager, Client Advisory

You will support the Director in translating retail insight and industry presence into meaningful client outcomes managing the moving parts that make strategy real.You will:Support executive positioning workshops and strategy sessions by preparing materials, coordinating logistics, and capturing follow-up actions.Manage the execution of 12-month retail authority and visibility roadmaps across content, PR, events, and community workstreams.Coordinate cross-functional delivery across RETHINK teams, including Insights & Intelligence, Authority & Editorial, Growth Marketing & PR, Ecosystem & Community, Programming & Events, and Strategic Account Influence.Own project management for client engagements maintaining timelines, tracking deliverables, flagging risks, and driving accountability across internal teams.Prepare client-facing reports, presentations, and performance updates that communicate program progress and impact.Support quarterly alignment meetings with client go-to-market leadership, including agenda preparation, note-taking, and action item tracking.Monitor authority-to-revenue metrics and compile reporting to demonstrate the value of client programs.Assist in identifying account expansion opportunities and supporting the Director in renewal and growth conversations.Help onboard new clients and support business development efforts as the portfolio grows.Who You Are:You are a sharp, organized operator with an interest in retail technology and B2B go-to-market strategy. You thrive in fast-moving environments, take pride in executional excellence, and know how to keep complex, multi-stakeholder programs running smoothly.You are:Deeply fluent in the retail landscape, including retail technology, operations, digital commerce, and ecosystem dynamics.Highly organized and process-oriented, with a track record of managing multiple workstreams and deadlines simultaneously.Comfortable orchestrating across multiple levers of influence, including insight, content, PR, community, events, and account-based engagement.A clear communicator, comfortable interfacing with clients and internal teams alike.Curious about the retail landscape, including retail technology, operations, and digital commerce.Collaborative by nature, with the ability to coordinate across functions and keep people aligned.Proactive and solutions-oriented, anticipating needs and following through without being asked.Comfortable working in a client-facing environment where responsiveness and professionalism matter.Backgrounds that fit well:Project management or account coordination in a B2B agency, consultancy, or media companyClient success, account management, or marketing operations in retail tech or commerceStrategy, research, or analyst support roles with exposure to retail or technology industriesOperators looking to grow into a strategic advisory functionThis role is ideal for someone who wants to build deep expertise in retail technology go-to-market strategy, develop strong client relationship skills, and grow into a senior advisory function over time.
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