Store Manager

Direct message the job poster from PUMA Group.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

Overview

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through effective short- and long-term planning, expense control, sales and service, and high standards of customer service. Responsible for recruitment, training, development and succession of high performing, results-driven employees. Responsible for payroll control and service-driven scheduling to maintain a highly profitable location while providing the highest levels of service to customers. Attend off-site training and position-related meetings as required; travel may be required. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

Responsibilities

• Ensure store achieves or exceeds sales, KPIs and profitability goals through planning, expense control, sales and service, and customer service standards.
• Recruit, train, develop and succession-plan high performing, results-driven employees.
• Manage payroll control and service-driven scheduling to sustain profitability while delivering high service levels.
• Prepare and administer timely performance recognition, coaching conversations, and the annual Talent Management process.
• Lead Loss Prevention education and awareness programs.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Attend off-site training and position-related meetings as required; travel may be required.
• Work non-traditional hours; weekends, evenings, holidays; overtime may be required.

Qualifications / Requirements

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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