Order Entry Specialist

Job Description

Job Description

JOB TITLE: Order Entry Specialist
PAY RANGE : $25 - $30 | SHIFT: 1st (7AM – 3:30 PM)  
SEE WHAT WE DO : -

QUICK SUMMARY
The Order Entry Specialist is responsible for accurately processing customer orders and ensuring all information is complete, timely, and aligned with production capabilities. Acting as a critical link between customers, sales, production, and shipping, this role reviews purchase orders, enters data into our ERP system, verifies pricing and product specifications, and resolves discrepancies to prevent delays or errors. The ideal candidate thrives in a fast-paced manufacturing environment and demonstrates exceptional attention to detail, communication skills, and customer focus.

KEY RESPONSIBILITIES :

• Review customer purchase orders for accuracy, completeness, and compliance with company standards.
• Enter customer orders, revisions, and change requests into the ERP system with a high degree of accuracy.
• Verify pricing, lead times, part numbers, quantities, and product specifications before order entry.
• Collaborate with sales, customer service, engineering, and production to resolve discrepancies or unclear requirements.
• Communicate order confirmations, updates, and changes to customers professionally and promptly.
• Maintain accurate digital records and documentation for audits and quality compliance.
• Provide internal teams with order-related data, reporting, and status updates as needed.
• Support sales and estimating through quotation follow ups.

REQUIREMENTS :

• High school diploma or equivalent.
• Experience in manufacturing, order processing, customer support, or ERP data entry.
• Strong organizational skills and exceptional attention to detail.
• Ability to communicate effectively across departments.
• Confidence managing changing priorities and multiple orders.
• Proficiency in Microsoft Office and ERP/order management systems.

WHAT PROTOTEK OFFERS:

• Health, dental, vision, life and short-term disability insurance
• Company paid life and long-term disability insurance
• 9 paid Holidays annually
• Employee Assistance Program (EAP)
• 401(k) match: 100% of 3% and 50% for 4% and 5%
• Education reimbursement program
• Career advancement opportunities
• Flexible Schedule
• Competitive pay scale
• Paid time off (PTO) starting at 80 hours with annual increase for each year of service

WORK AUTHORIZATION WORDING
Must meet ITAR U.S. Person requirements – Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities.  This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.

We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.

EEO is The Law - click here for more information:

PROTOTEK DIGITAL MANUFACTURING TERMS AND CONDITIONS:
1. Recruiting Communication / Texting
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3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at View email address on ziprecruiter.com.
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6. If you have any questions regarding privacy, please read our privacy policy below.
Privacy Policy:
We collect your mobile number and related opt-in data for the delivery of SMS messages. Your mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

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We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View phone number on ziprecruiter.com or email us: View email address on ziprecruiter.com. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229

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