Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Associate

David's Bridal

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT *

Competitive hourly pay rates & team bonus

Get Paid Early!

* Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Alterations Customer Service Representative (CSR)

The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S/he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.

Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

Now that we've popped the question, please say "I do".

Part Time Benefits Include

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance

Love wins when love is for Everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Associate in Dublin, OH vacancy
  •  ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your... 
    Suggested
    Contract work
    Local area

    Dollar Tree

    Dublin, OH
    3 days ago
  •  ...Customer Service Representative Clean Eatz is on a mission to make healthy eating simple, delicious, and accessible and our Front of House Shift Lead is the face of that mission. We're looking for a high-energy, people-first leader who walks through the door ready to... 
    Suggested
    Casual work
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work

    Clean Eatz

    Dublin, OH
    4 days ago
  • $18.5 - $25 per hour

     ...Labcorp is seeking an on-site Customer Service Representative in Dublin, OH. Job Responsibilities Act as liaison between Labcorp, the customer...  ...of customer service experience Preferred Qualifications Associate's degree 3 months or more of contact center or call center... 
    Suggested
    Work at office
    Shift work

    LCH Lab. Corp. of America Holdings

    Dublin, OH
    2 days ago
  • $14 per hour

     ...Starting hiring pay at: $14.00As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders... 
    Suggested
    Hourly pay
    Temporary work
    Immediate start
    All shifts
    Shift work

    Raising Cane's

    Powell, OH
    3 days ago
  •  ...STG Logistics is seeking a National Customer Service Specialist (MonFri, 9:00 AM5:00 PM) in Dublin, OH 43017, USA. You will manage a dedicated customer portfolio, ensure on-time fulfillment, and resolve service issues with a customer-first mindset. You will own the... 
    Suggested

    STG Logistics

    Dublin, OH
    4 days ago
  •  ...Join our team as a Customer Service Associate and deliver exceptional shopping experiences. Engage with customers, manage transactions, maintain store standards, and support inventory operations. If you thrive in a fast-paced retail environment and excel at customer service... 

    Dollar Tree

    Worthington, OH
    6 hours ago
  • $19 per hour

     ...The Impact You’ll Make As a Patient Service Representative, you will play a crucial...  ...college coursework or degree is a plus! ~Customer-Focused Mindset: Passion for helping...  ...more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally... 
    Hourly pay
    Permanent employment
    Full time
    Casual work
    Work at office
    Remote work
    Monday to Friday
    Flexible hours
    Shift work

    Quantum Health

    Dublin, OH
    2 days ago
  • 1861801BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service... 
    Hourly pay
    Work experience placement
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens

    Powell, OH
    2 days ago
  •  ...Are you experienced in customer service and ready to create memorable shopping experiences? Join a dynamic team where you'll assist customers, manage transactions, and ensure a welcoming environment. Enjoy competitive perks and the chance to grow in a supportive workplace... 

    Dollar Tree

    Dublin, OH
    4 days ago
  • $15 - $18 per hour

    Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting... 
    Hourly pay

    Best Buy

    Dublin, OH
    2 days ago
  • $15 - $22.5 per hour

    Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and... 
    Hourly pay

    Whole Foods

    Dublin, OH
    1 day ago
  •  ...Opportunity Employer, including disability/veterans. To see the salary for this position, click here: Pay Transparency Customer Service Associate - Temporary.If you are applying on a job board or unable to click on the link, please copy and paste this URL into your... 
    Temporary work
    Work experience placement
    Flexible hours
    Afternoon shift

    Phenom People

    Powell, OH
    2 days ago
  •  ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,...  ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the... 
    Work experience placement
    Seasonal work
    Local area
    Immediate start
    Flexible hours
    Shift work
    Afternoon shift

    Walgreens Boots Alliance

    Powell, OH
    1 day ago
  •  .... A Restaurant Supervisor will assist in the planning and management at Potbelly - Dublin , OH in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should... 
    Full time
    Part time
    Currently hiring
    Immediate start
    Shift work

    Potbelly - Dublin , OH

    Dublin, OH
    5 days ago
  •  ...know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message... 
    Full time
    Part time

    Potbelly - Dublin , OH

    Dublin, OH
    24 days ago
  •  ...or part time Restaurant Staff team member to join our team in Dublin, OH. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities... 
    Full time
    Part time

    Potbelly - Dublin , OH

    Dublin, OH
    24 days ago
  • $15.75 per hour

     ...leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What’s In It For You**: - Competitive pay! - Medical... 
    Full time
    Local area
    Flexible hours
    Shift work

    Potbelly - Dublin , OH

    Dublin, OH
    5 days ago
  • $14 - $18 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Upper Arlington, OH
    2 days ago
  • $11 - $12 per hour

     ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team... 
    Hourly pay
    Start working today
    Local area

    U-Haul

    Columbus, OH
    2 days ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage... 
    Contract work
    Local area

    Dollar Tree

    Columbus, OH
    1 day ago
  •  ...Description The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to... 
    Work at office
    Monday to Friday
    Flexible hours

    Cass Information Systems

    Columbus, OH
    2 days ago
  • Embrace the opportunity to become a Customer Service Associate I and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and

    Family Dollar

    Columbus, OH
    4 days ago
  •  ...has been the recognized leader in providing legal administrative services for class action, mass tort and bankruptcy cases. In fact, we...  ...regardless of its size or complexity. Job Description SUMMARY The Customer Care Representative (CCR) is responsible for providing... 

    Garden City Group, LLC

    Dublin, OH
    4 days ago
  • $790 per week

     ...Looking for a customer service job? This one pays you to give your opinion — no phones, no scripts, no customer service experience needed. Maxion Research runs paid studies where real companies pay for honest feedback on their products and services. Active members... 
    Remote work

    Maxion Research

    Columbus, OH
    2 days ago
  • $25 - $45 per hour

     ...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Hilliard, OH
    1 day ago
  •  ...Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers... 
    Flexible hours
    Afternoon shift

    Big Lots

    Columbus, OH
    6 hours ago
  • $14 - $14.5 per hour

     ...includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks... 
    Full time
    Casual work
    Local area
    All shifts
    Shift work
    Afternoon shift

    Circle K

    Dublin, OH
    4 days ago
  • $18.01 - $23.26 per hour

     ...Columbus Metropolitan Library is seeking a Customer Services Specialist at Karl Road Branch to provide friendly, efficient service, manage accounts, guide patrons to resources, and support technology use. This role includes cash handling, item processing, reference assistance... 
    Hourly pay
    Shift work

    Columbus Metropolitan Library

    Columbus, OH
    1 day ago
  •  ...Join our team as a Customer Service Associate and deliver outstanding shopping experiences. Assist customers, manage transactions, and keep the store organized. If you have strong communication, organizational skills, and a passion for helping others, this is your opportunity... 

    Dollar Tree

    Columbus, OH
    12 hours ago
  •  ...Customer Service Associate Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer... 
    Flexible hours
    Afternoon shift

    Big Lots

    Columbus, OH
    6 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!