Warehouse Manager

Warehouse Manager

The Warehouse Manager owns the daily readiness of equipment, supplies, fleet assets, warehouse systems, and field logistics required to support restoration operations. This role ensures resources are safe, organized, accurately tracked, properly maintained, and available when production teams need them. The Warehouse Manager reports to the Operations Manager and serves as the operational link between the warehouse, fleet, restoration managers, field teams, vendors, and large-loss response activities.

SERVPRO Team Friermuth restores lives and property with urgency, care, and excellenceevery time. Our ambition is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. We serve people, bringing calm, clarity, and confidence when it matters most.

Core Values:

• Heart & Hustle Give Your Best
• Accountability Own the Outcome
• Alignment One Team. One Mission - Teamwork Wins
• Positivity Here to Help
• Integrity Do What is Right

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• 401(k) after 1 year with 4% employer match
• 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
• 1 week total paid vacation time after 1 year of employment
• Employee referral program
• Career path planning and training
• Employee recognition programs

Responsibilities:

• Open, inspect, organize, and secure the warehouse and yard.
• Maintain receiving, staging, clean/dirty separation, return-to-ready, disposal, and outbound deployment zones.
• Conduct documented warehouse safety and housekeeping inspections.
• Maintain key, access, camera, and lock-up controls where assigned.
• Tag and enter new equipment into approved asset systems.
• Control check-out/check-in, assigned location, user, job, condition, and maintenance status.
• Inspect returns, clean or route for cleaning, arrange repairs, and return assets to ready status.
• Maintain accurate counts of ready, deployed, missing, damaged, quarantined, and out-of-service assets.
• Set and maintain minimum/maximum stock levels.
• Order approved consumables, PPE, chemicals, tools, and vehicle/project kits.
• Verify receipts against orders and invoices and resolve shortages or damage.
• Control distribution, track abnormal usage, and reduce stockouts, shrinkage, and waste.
• Prepare new-hire tool bags, promotion kits, vehicle stock, and job-specific orders.
• Coordinate inspections, maintenance, registration, cleanliness, decals, numbering, fuel cards, keys, and assigned equipment.
• Inspect vehicle safety items, damage, tooling, and inventory.
• Track trailers, forklifts, generators, desiccants, power distribution, dump trucks, box trucks, and other large-format assets.
• Maintain telematics and maintenance records in Linxup or the approved fleet platform.
• Escalate unsafe, overdue, or unavailable assets and manage return-to-service
• Fulfill Restoration Manager and field requests by agreed priority and response standards. Stage equipment and supplies for starts, large losses, CAT events, and DRT mobilization.
• Coordinate delivery, retrieval, transfers, loading, unloading, and demobilization.
• Communicate shortages, substitutions, ETAs, and risks before they affect customer service or job schedules.
• Schedule, train, coach, and inspect the work of assigned warehouse/logistics personnel.
• Set clear daily priorities and confirm completion through huddles and checklists.
• Coordinate maintenance, repair, disposal, grounds, refuse, and specialty vendors as assigned.
• Review vendor performance, invoices, and recurring issues; escalate cost or service problems.
• Publish weekly KPI results and exceptions to the Operations Manager.
• Complete cycle counts and reconcile discrepancies.
• Analyze downtime, stockouts, damage, delays, and repeat failures; identify root causes and corrective actions.
• Maintain SOPs, checklists, logs, and training records for warehouse, fleet, and logistics processes.

Qualifications:

• 3-5+ years of warehouse, inventory, logistics, fleet, or operations management experience.
• Previous supervisory or team leadership experience.
• Experience managing inventory control systems, asset tracking, and equipment maintenance programs.
• Valid driver's license with an acceptable driving record.
• Proficiency with Microsoft Office (Excel, Outlook, Teams, Word).
• Ability to safely operate warehouse equipment such as forklifts, pallet jacks, and utility vehicles (certification preferred).
• Strong organizational, planning, and time-management skills.
• Ability to lift and move equipment and supplies up to 50 pounds and work in warehouse and outdoor environments.
• Effective written and oral communication
• High school diploma/GED

Preferred Qualifications:

• Forklift certification or ability to obtain certification.
• Knowledge of PPE, tools, restoration equipment, and specialty assets used in restoration or construction operations.
• Familiarity with OSHA, DOT, warehouse safety, and fleet compliance requirements.

Physical and Work Environment Requirements:

• Exposure to extreme conditions such as heat
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights

SERVPRO Team Friermuth supports and hires our military veterans and spouses!

Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $60,000.00 - $70,000.00 per year.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.