IT Business Analyst

Company Overview: Bose Professional is a leader in the professional audio industry, specializing in the design and manufacturing of cutting-edge audio solutions including loudspeakers, amplifiers, signal processing devices, controls, software, and accessories. As we continue to expand our team, we are seeking a IT Business Analyst to join us on our journey. We have organized ourselves culturally around a set of shared values. We are a team first, which means we are collaborative and support each other toward our common goals. We start everything from the outside in, starting with the customer and solving from there. We value trust, so we are a company of people who are open and direct, avoid politics, and who do what it takes to deliver on our commitments. And as we work together, we are empathetic, courteous, and fair, because we respect each other. Finally, we believe that creativity and innovation belong in all parts of the company in order to drive excellence in everything we do. Position Overview: We are looking for a curious, proactive IT Business Analyst with 2–4 years of experience who is excited to help shape the future of our technology and business process landscape at Bose Professional. Based at our Global Headquarters in Hopkinton, MA, this role is a great opportunity for someone who enjoys connecting business needs with practical technology solutions. You will work closely with cross-functional teams to turn ideas into action, support system enhancements, improve processes, and help bring projects from concept to reality. This is an ideal role for someone who is detail-oriented, collaborative, eager to learn, and ready to grow in a dynamic global environment. Key Responsibilities: Partner with business stakeholders and IT teams to gather, document, and validate business, functional, and system requirements Translate business needs into clear functional specifications, user stories, process flows, and acceptance criteria Support the discovery, design, testing, and launch of new applications and system enhancements Create and maintain process documentation, training materials, and support resources that help teams adopt new tools and ways of working Assist in solution evaluation by documenting options, recommendations, and defining clear data-based impact in the business Support backlog refinement, prioritization discussions, and sprint planning in partnership with Product Owners and project teams Participate in testing activities (UAT, regression testing) to validate system functionality Identify opportunities for process improvement and operational efficiency Collaborate across business, IT, and vendor teams to help deliver practical, scalable solutions Support Company objectives by completing additional tasks as needed Qualifications: 2–4 years of experience as a Business Analyst or in a similar role Experience working in Agile and Waterfall environments Strong analytical and problem-solving skills Excellent communication skills, with the ability to work across business and technical teams Exposure to enterprise systems such as ERP, CRM, eCommerce, or data platforms Preferred Experience Experience with one or more of the following is a plus: NetSuite Dynamics CRM Jira SharePoint Implementation of enterprise business systems Key Traits for Success Highly organized and detail-oriented Comfortable working in a fast-paced, evolving environment Eager to learn and take on increasing responsibility Strong collaborator with a customer-focused mindset Bose Professional is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Position/Title: IT Business Analyst Time Type: Full-time Job Exempt: Yes Pay Rate Type: Salary Location: Hopkinton, MA (Hybrid) Reports to: Director of IT Business Enablement Department: IT Compensation & Benefits: The salary range for this position is $80,000–$100,000. This range reflects our good-faith estimate of the base compensation for the role at the time of posting. Final compensation may vary based on factors such as experience, skills, qualifications, and location, and the range may be updated in the future. In addition to base salary, this position may be eligible for bonus or other variable incentive compensation. We also offer a comprehensive benefits package for eligible employees, including flexible paid time off, medical, dental, and vision coverage, and 401k benefits to name a few.