Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2022 and has quickly grown into a strong team of eight. I bring over 30 years of experience with State Farm, including roles as an agent, sales leader, and in operations, which has helped shape a well-rounded and growth-focused approach to leading the team.

I’m a graduate of Hampton University with a degree in Business Management and a proud parent of two high school sons. I stay actively involved in their sports and value the importance of teamwork both at home and in the office. I also come from a strong State Farm family background.

We stay connected to the community through participation in State Farm-sponsored events and local initiatives.

For our team, we offer a strong Aspirant program focused on developing future State Farm agents, reimbursement for licensing costs, and a commitment to work-life balance.

Our office culture is driven, supportive, and growth-oriented. We’re looking for someone who brings drive, self-awareness, integrity, and competitiveness - someone who wants to grow, take ownership of their success, and be part of a team that is building future leaders.

ROLE DESCRIPTION:
Walter Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.