Bakery & Deli Customer Experience Specialist

The Bakery & Deli Associate is the face of our bakery and deli, providing exceptional customer service while creating a welcoming shopping experience. This role is responsible for serving customers, maintaining attractive bakery and deli displays, stocking merchandise, preparing made-to-order items, and ensuring the department remains clean, organized, and fully stocked throughout the day. Responsibilities Greet every guest with a friendly, positive attitude. Assist customers with bakery and deli purchases, answer product questions, and make recommendations. Prepare made-to-order sandwiches and other deli items. Package, label, and restock fresh bakery and deli products. Maintain clean, full, and visually appealing displays throughout the department. Monitor product freshness and rotate inventory using FIFO (First In, First Out) practices. Operate the point-of-sale system and accurately process customer transactions as needed. Maintain cleanliness of work areas, equipment, and service counters while following food safety and sanitation standards. Assist with receiving deliveries, stocking inventory, and organizing storage areas. Support other departments during busy periods as needed. Represent the Soergel's brand by creating a warm, welcoming experience for every guest. Qualifications Friendly, outgoing personality with excellent customer service skills. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication and teamwork skills. Ability to stand for extended periods and lift up to 40 pounds. Flexible schedule, including weekends and holidays. Previous bakery, deli, food service, or retail experience is preferred but not required. What We're Looking For We're looking for someone who enjoys working with people, takes pride in presenting beautiful displays, and is passionate about providing outstanding service. The ideal candidate is dependable, energetic, and enjoys being part of a team dedicated to delivering quality products and memorable experiences for our guests. A SOERGEL'S STAFF MEMBER IS AT ALL TIMES: COURTEOUS, RESPECTFUL, GENEROUS, MINDFUL, HARDWORKING, CREATIVE, INQUISITIVE, PASSIONATE, EFFICIENT, HELPFUL, SELF RESPECTING, POSITIVE, OBSERVANT Physical Demands and Working Conditions: Staff members will be standing on their feet during their entire shift. Light to moderate lifting of 25 lbs. or less, occasionally heavy lifting up to 50 lbs. Noise level may be high at times when we are busy, especially because of children. Equipment Used: Knives, scales, rolling carts, rolling pie and bread racks, ovens, cash register, computers, card board crusher, donut machine, pricing guns, and mixers. Other equipment may be introduced as well. Job Status: Part-Time: Weekdays and weekends, morning and afternoons Reports to: Bakery/Deli Manager

VISION:

A Sustainable Farming Family Providing Wholesome Family Experiences For Generations to Come

MISSION:

We Treat All Staff and Customers as Members of Our Family We Provide and Sell the Highest Quality Goods and Products Available We Share our Tradition of Family and Fun We Work as a Team for the Benefit of the Customer and Each Other We Provide the Best Service We are a Good Neighbor - Socially, Economically and Environmentally We Create Positive, Memorable Experiences that Last a Lifetime #J-18808-Ljbffr Soergel