Linkage to Care Specialist

Summary Provide intensive outreach and linkage to care case management services to persons living with HIV who are newly diagnosed, at risk of falling out of medical care, or recently released from incarceration. Services include assessment, service plan development, coordination of medication care referrals to internal and community supports, and may take place in clinic, hospital, and community-based clinic settings. Primary Responsibilities Manage referrals of newly diagnosed, out of care, at-risk, and recently incarcerated people living with HIV. Provide intensive linkage to care case management services, complete intake and assessment, develop and execute appropriate service plans, care coordination, prevention and health literacy education. Coordinate linkage to outpatient care based on patient insurance status and medical need, in compliance with State of Wisconsin Linkage to Care practice standards. Work in partnership with Froedtert Emergency Department and Urgent Care Clinics to provide notification of positive HIV test results for patients tested in these settings. Collaborate with community partners, including county health departments, to reduce new HIV diagnoses in Milwaukee and surrounding counties. Provide intensive education around HIV disease prevention, progression and treatment. Maintain detailed and confidential medication records in accordance with established protocols. Demonstrate proficiency in the use of the electronic medical record (EMR). Ability to effectively negotiate healthcare and social services and provide care coordination in the community to facilitate linkages for newly diagnosed HIV and high-risk patients. Serve as a team member on a multidisciplinary medical care team, communicating with team members to ensure comprehensive and quality wrap-around support. Collaborate with inpatient staff, community partners, medical case management staff and Partner Services to support retention of care. Other duties as assigned. Knowledge, Skills, Abilities Knowledge of HIV disease prevention, treatment and disease progression. Familiarity with HIV intake and case management practices. Comfort in working in both a clinic and community setting. Strong interpersonal and de-escalation skills. Familiarity with HIV treatment practices. Experience working in a clinical setting with a multidisciplinary team. Excellent oral and written communication skills. Fluency in health insurance systems and navigating health care systems. Experience documenting in Electronic Medical Record systems. Strong critical thinking, problem solving, and attentiveness to detail. Ability to manage several high-acuity events at one time. Qualifications Appropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: Bachelor\'s Degree Minimum Required Experience: 1-3 years in community support setting Preferred Education: Bachelor\'s Degree in Public Health, Social Work, or other related field Preferred Experience: 3 or more years working with HIV patient populations; bilingual in Spanish and English Required Certification/Licensure: Within first year of hire: Motivational Interviewing, Counseling Testing and Referral. Physical Requirements Work requires occasionally lifting moderate weight materials, standing, or walking continuously. Work Environment Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. Sensory Acuity Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects. #LI-AC1 Benefits Outstanding healthcare coverage, including health, vision, and dental, plus Flexible Spending options 403B retirement package Competitive vacation and paid holidays Tuition reimbursement Paid parental leave Employee & Family Assistance Program (EFAP) Pet insurance On-campus fitness facility with onsite classes Additional discounted rates on items such as select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment For a brief overview of our benefits see: Benefits Overview For a full list of positions see: MCW Careers MCW is an Equal Opportunity Employer and Commitment to Non-Discrimination: The Medical College of Wisconsin is an Equal Opportunity Employer. We are committed to fostering an inclusive community and ensuring equal opportunity, without regard to race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, or military status. #J-18808-Ljbffr