Senior Full-Stack Software Development Engineer

Role Description

As a Senior Software Development Engineer with a focus on AI enhancement of the UBC Patient Access and Support product lines, you will bring technical depth and experience to architect, design, and develop sophisticated software systems. This role is hands-on, with a requirement for up to 100% coding, ensuring quality and maintainability across projects. You will provide tactical day-to-day technical guidance to less experienced team members, acting as a mentor to support their growth. You’ll also partner with other technology leaders to shape the overall technology direction, with a focus on artificial intelligence, pattern management, and system consistency.

This role demands cross-functional collaboration and interaction with stakeholders to ensure technology delivery aligns with organizational goals. You will lead troubleshooting efforts and conduct root cause analyses on relevant issues to maintain high system reliability. As a recognized technical authority, you’ll represent the organization in cross-functional and vendor partner settings.

Specific job duties:

• Drive collaboration with multiple vendors to establish comprehensive estimates, delivery plans, and timelines for projects or programs within an application family.
• Ensure the technological integrity and quality of vendor solutions, providing accountability across concurrent projects or programs.
• Lead the delivery and technical guidance across an application family, ensuring alignment with strategic initiatives.
• Serve as a technical leader for large or complex projects, including:
  • Strategizing to optimize and modernize technology, focusing on technical debt reduction where applicable.
  • Leading knowledge-sharing efforts to strengthen internal and vendor partner expertise.
  • Acting as a subject matter expert on intricate components of the application environment.
• Partner with architects to influence strategic decisions on the use, retirement, or addition of technology within the enterprise architecture.
• Provide high-level technical expertise to projects involving multiple complex technology components.
• Establish and promote the best practices, reusable components, and guidelines to optimize technology usage.
• Lead incident response and problem resolution for critical production issues, ensuring thorough root cause analysis and long-term solutions.
• Take on special projects or initiatives as assigned, often with organization-wide visibility and impact.

Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field (Master’s degree preferred) or equivalent work experience.
• 12–15 years of relevant experience, including at least 3–5 years at a senior level or in a similar principal engineering role.
• An innovation mindset.
• Extensive coding experience including .NET Unified Platform V8 and .NET Framework 4.8.
• Experience with applying Predictive and Generative AI to business problems and products.
• Experience and knowledge with the use of Agentic AI technology and solutions like Kafka, Camunda, etc.
• Cloud development experience using AI, especially in Microsoft Azure.
• Thorough knowledge and application of advanced technical principles, theories, and concepts in software engineering.
• Ability to design and implement innovative solutions that align with complex organizational goals and objectives.
• Strong customer orientation with an ability to convey technical concepts to stakeholders at all organizational levels.
• In-depth knowledge of the healthcare or PBM industry is preferred.
• Extensive experience working within a vendor partner model, ensuring collaboration and quality.
• Flexibility to work outside standard hours to meet critical project deadlines.
• Demonstrated ability to manage multiple priorities, adapt to dynamic work environments, and meet project deadlines.
• Strong collaborative skills, with experience working across multidisciplinary project teams.
• Extensive experience with Agile Development.
• Experience with Python or React development a plus.

Benefits

• Competitive salaries
• Growth opportunities for promotion
• 401K with company match*
• Tuition reimbursement
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short term disability
• Long term disability
• Life insurance
• Discount programs