Financial Aid Counselor

Job Summary The Financial Aid Counselor, under the direction of the Director of Financial Aid, is responsible for interpreting federal, state, and institutional financial assistance rules, policies and procedures. The counselor will conduct a wide range of activities necessary for insuring that students meet all eligibility requirements for awarding all federal, state, and institutional aid. Essential Duties & Responsibilities Review eligibility of student aid applicants and conduct application verification Award financial aid to eligible students, per federal, state and institutional guidelines Provide quality customer service to students, their parents, and university personnel Communicate with students and parents in person, by telephone and email Generate award letters and other correspondence Assist in the university’s recruitment and retention efforts through campus outreach, high school visitation, college fairs and alumni activities Serve as a liaison between financial aid and other campus offices regarding financial aid administration and processing Promote a positive image of the Financial Aid Office by making group presentations which explains both the various financial aid programs and associated application processes. Assists in the preparation of required statistical reports by collecting data and keeping accurate records on programs administered by the Financial Aid Office and by designing and revising forms as appropriate. Default Management Reconciliation Other duties as assigned by the Director Required Knowledge, Skills And Abilities Strong oral and written communication skills Proficiency in Microsoft excel, word processing and other computer related skills High level of customer service skills and interpersonal skills Ability to multi-task in fast paced situations High level of accuracy and attention to detail Minimum Qualifications Proficiency in using the BANNER System, a plus A minimum of 3 years of financial aid administration experience required. Note Documents must be saved in .pdf format with your name and job title in the document name. Other formats cannot be processed. Wilberforce University Founded in 1856, Wilberforce University is America’s first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers’ social, professional and cultural amenities and airports. Wilberforce University is an Equal Opportunity Employer #J-18808-Ljbffr