Senior Global Technical Trainer, Digital Pathology

Deliver technical training — classroom, remote, and hands‑on—for Field Service Engineers, Qualified Trainers, and other service or support personnel on Digital Pathology hardware, software, networking, and workflow topics Maintain training compliance by monitoring on‑time completion of assigned training in the LMS and maintaining training records aligned to ISO 13485 / 21 CFR 820 requirements Develop and maintain curricula — slide decks, facilitator and participant guides, e-learning modules, job aids, competency assessments, and service manuals—keeping content synchronized with design changes, Technical Service Bulletins, and regulatory updates Partner cross‑functionally with R&D, Product Management, Quality, Technical Publications, and Global Support Engineers, as well as field personnel, to create launch‑ready service training and translate engineering updates into field‑usable procedures Critically assess training systems with the goal of evolving the program to meet the evolving needs of the business Manage training assets (scanners, servers, demo datasets, tools, and lab materials) to ensure equipment reliability, cybersecurity compliance, and a safe lab environment Requirements Bachelor’s in Engineering, Life Sciences, Education, or related field, or equivalent practical experience 3+ years in technical training, field service, or technical support for regulated medical devices or laboratory instrumentation 3+ years designing, delivering, and assessing instructor‑led, virtual, and hands‑on courses for complex electromechanical and software‑enabled instruments ability to configure and troubleshoot Windows‑based servers, Linux‑based operating systems, networking, imaging workflows (DICOM/LIS), and/or diagnostic software/log‑analysis tools experience supporting audits, compliance projects, or controlled training documentation hands‑on experience using a Learning Management System (e.g., Cornerstone, SuccessFactors) for course setup, version control, user enrollment, and compliance reporting #J-18808-Ljbffr Jobtailor