Machinery Diagnostic Consultancy Specialist

PROGNOST is currently seeking a Machinery Diagnostic Consultancy Specialist. This role is responsible for delivering quality machinery diagnostic, system maintenance, and technical support to end users of PROGNOST-NT and PROGNOST-Predictor on-line condition monitoring and machine protection systems. This role blends engineering expertise, client-facing communication, and strategic thinking in a high-impact, global environment. Key Responsibilities Work safely and promote a safe working environment. Provide machinery analysis, diagnostics, and technical support for customer's rotating equipment using Prognost products. Act as a power user of Prognost software products. Develop warning thresholds based on trend analysis. Plan, prepare, and execute onsite system maintenance on existing systems and computer hardware, providing hardware and software support and troubleshooting, verifying proper installation of field wiring and sensor installation by customer OEM. Train users on PROGNOST software (both initial and advanced levels). Troubleshoot computer network hardware and software. Troubleshoot instrumentation. Respond to customer requests for hardware, software, and mechanical analysis support. Collaborate with internal teams (Customer Support, Project Management, R&D, Sales, etc.). Build and maintain personal relationships with clients. Ensure timely delivery of quality services. Maintain accurate record keeping of tasks, issues, and reporting in CRM. Support customers via telephone helpdesk and manage outstanding issues in an internal incident database. Approximately 50% travel required. Education / Experience / Language Bachelor's degree in Electrical, Mechanical, or Industrial Engineering. 5+ years of experience in technical consulting, vibration diagnostics, monitoring, reliability engineering, or industrial diagnostics. Strong analytical skills with the ability to interpret complex data sets. Excellent communication and presentation abilities. Familiarity with IIoT systems, condition monitoring, or rotating equipment preferred. Willingness to travel internationally (up to 30%). Proficiency in Office Suite (Excel, Pivot Tables, Word). We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, national origin, gender, sexual orientation, gender identity, disability, or veteran status. #J-18808-Ljbffr Burckhardt Compression