Card Services Payables Analyst (Expense Audit)

Card Services Payables Analyst (Expense Audit)

The Card Services Payables Analyst (Expense Audit) is responsible for auditing corporate card transactions and employee expense reports to ensure strict compliance with company policies and internal controls. This role focuses on reviewing flagged transactions, identifying potential policy violations or fraud risks, and performing detailed reconciliations in a high-volume environment. It is an analytical, audit-focused position rather than a transactional accounts payable role and requires strong judgment, attention to detail, and the ability to work independently in a fully remote setting while supporting a large employee population.

Responsibilities

• Audit employee expense reports, including Travel & Entertainment, Gifts & Entertainment, Auto Allowance, and reimbursements, to ensure they comply with company policies and internal controls.
• Review flagged transactions and investigate discrepancies, potential policy violations, or indicators of fraud risk.
• Validate the completeness, accuracy, and appropriate supporting documentation for all expense submissions.
• Make informed, independent decisions on questionable expenses and escalate issues when necessary.
• Process high volumes of expense audits, including up to 6070 reports per day during peak periods.
• Review corporate card and purchase card (P-Card) activity across approximately 6,000 cardholders to ensure proper usage.
• Monitor corporate card and P-Card transactions through Bank of America Works and Oracle systems.
• Investigate unmatched, aged, or unusual transactions and follow up with cardholders or stakeholders to achieve timely resolution.
• Ensure adherence to corporate card program guidelines and policies across the cardholder base.
• Perform reconciliations across expense, card, and reimbursement activity to ensure data accuracy and completeness.
• Extract and analyze data from banking platforms and internal systems to support audit and reconciliation activities.
• Support weekly reimbursement cycles and help ensure timely payouts for out-of-pocket employee expenses.
• Leverage Excel extensively for data manipulation, reporting, and audit analysis, including working with large data sets.
• Communicate with employees at all levels, including leadership, to resolve issues, clarify questions, and gather additional information related to expenses and card usage.
• Educate users on policy compliance, appropriate expense submission practices, and proper use of corporate cards.
• Follow up on missing documentation, incomplete submissions, or questionable charges to drive resolution.
• Support the administration of the corporate card program, including onboarding new users and assisting with program-related inquiries.
• Maintain and improve standard operating procedures (SOPs) and audit processes to enhance consistency and effectiveness.
• Identify trends, risks, and opportunities for improved controls, automation, and process efficiencies within the expense and card programs.
• Maintain thorough documentation to support internal and external audits and demonstrate compliance with internal controls.
• Ensure adherence to internal control frameworks and audit standards in all audit activities.
• Contribute to a culture of accountability, consistency, and compliance within the shared services and card services teams.
• Manage individual workload and audit queues effectively to meet service level agreements (SLAs) and productivity targets.
• Collaborate with colleagues in shared services areas such as indirect payables, financial cash disbursements, special projects, and card services to support broader organizational goals.

Essential Skills

• Bachelor's degree in Accounting, Finance, or a related field, or equivalent professional experience.
• 13 years of experience in expense auditing, corporate card programs, or audit-focused accounts payable roles.
• Strong understanding of auditing principles, internal controls, and compliance-focused processes.
• Intermediate Excel skills, including VLOOKUPs, pivot tables, and working with large data sets for analysis and reporting.
• Demonstrated attention to detail and strong analytical thinking in high-volume environments.
• Ability to interpret written policies and apply them consistently while making independent, judgment-based decisions.
• Excellent written and verbal communication skills, with the ability to engage effectively with employees at all levels.
• Self-motivated and able to work independently and productively in a fully remote environment.
• Comfort working in a high-volume, workflow-driven setting with defined SLAs and productivity expectations.
• Experience auditing and challenging expense activity rather than solely processing transactions.

Additional Skills & Qualifications

• Experience with Oracle Fusion or similar enterprise resource planning (ERP) systems, particularly expense modules.
• Familiarity with expense management tools such as Concur, AppZen, or comparable platforms.
• Prior experience supporting corporate card or travel and entertainment (T&E) programs.
• Experience working with Bank of America Works or similar corporate card management systems.
• Background in shared services environments, including indirect payables, financial cash disbursements, or special projects.
• Proven ability to identify process improvement opportunities and contribute to continuous improvement initiatives.
• Comfort making judgment calls, investigating discrepancies, and escalating issues appropriately.
• Ability to engage and educate a wide audience, including a large employee population, on policy and compliance topics.
• Adaptability and resilience in a dynamic environment undergoing transition and process evolution.

Work Environment

This is a fully remote position that requires working Eastern Time hours, typically 8:00 a.m. to 5:00 p.m. The role operates within a shared services organization that supports indirect payables, financial cash disbursements, special projects, and card services. The work is volume-driven with defined SLAs, and success depends on strong ownership of workload, queue management, and accountability. The environment offers high autonomy and expects productivity, accuracy, and consistent application of policies. The analyst uses technologies such as the Oracle Expense Module (ERP), Bank of America Works, Excel (with heavy usage), and internal policy management tools on a daily basis. The role involves regular interaction with a large employee population of approximately 18,000 associates and contributes to a culture that emphasizes hard work, ownership, continuous improvement, and effective communication.

Job Type & Location: This is a Contract to Hire position based out of Newport News, VA.

Pay and Benefits: The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position.

Application Deadline: This position is anticipated to close on Jul 9, 2026.