Patient Service Representative

At Northeast Rehabilitation Hospital Network (NRHN), our services and programs are guided by our Service Pledge and core values of Honesty, Integrity, Responsibility, Trust, and Respect. Through collaboration with patients, families, and colleagues, we support a safe, respectful, and healing environment grounded in patient- and family-centered care and evidence-based practice.

NRHN is committed to maintaining an atmosphere that promotes healing, recovery, and wellness. Our care philosophy is guided by the following core principles:

• Dignity and Respect
• Information Sharing
• Participation
• Collaboration

The Patient Service Representative is responsible for performing assigned duties in accordance with NRHN policies, procedures, and standards of care while supporting the organization's mission, values, and commitment to quality outcomes.

Essential Responsibilities

To serve as a communication and information resource for patient services. Responsibilities include, but are not limited to, referral intake, scheduling, insurance verification and registration. Ensures that all potential patients of the hospital are dealt with in a caring and empathetic fashion while involved in the admissions process, while protecting the medical, financial and legal interests of the hospital.

Qualifications

• High School graduate or GED with strong interpersonal, organizational and communication skills.
• Spanish speaking preferred but not required

Compensation & Benefits

Northeast Rehabilitation Hospital Network offers competitive compensation and a comprehensive benefits package for qualified employees, which may include medical, dental, and vision insurance, paid time off, a 401(k) plan with employer match, tuition reimbursement, and access to additional local and national employee discounts.

Equal Opportunity Employer

Northeast Rehabilitation Hospital Network is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.