Intake Specialist (Full Time @ Mercy South)

Find your calling at Mercy!

Provides mental health and substance abuse assessments for patients presenting to the emergency department, Intake department or other areas of the hospital; pre-certification of insurance, crisis intervention and referral to community resources. Performs duties and responsibilities in a manner consistent with our mission, values, Mercy Service Standards and NASW Code of Ethics.

Position Details:

This position will be the night shift

Education: Master's degree in Counseling, Social Work, or mental health degree required.

Experience: Minimum of 2-3 years behavioral health experience required.

Other: Excellent oral, written and non-verbal communication skills required. Basic phone skills required. Must be able to listen and to understand and explain complex situations. Working knowledge and understanding of behavioral health issues, facility programs, insurance information and community resources required, and must be able to effectively communicate that information.

Preferred Licensure: LCSW or LPC preferred

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.