Operations and Customer Quality Engineer

Who We AreApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.What We OfferSalary:$116,000.00 - $159,500.00Location:Austin,TXYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key ResponsibilitiesDevelop and manage quality improvement project plans, schedules, milestones, and deliverables.Manage multiple complex projects simultaneouslyCreate updates and report out project status to upper managementCapable of identifying process nonconformances and coordinating cross-functional groups to identify solutionsFacilitate or lead kaizen events for continual improvement opportunitiesUse six sigma or 8D methodology to drive standardization, results and continuous improvement initiatives across the global enterprise.Write and solicit feedback for process governance documents.Monitor process performance by gathering relevant data and producing statistical reports.Business ExpertiseManaging projects to ensure stakeholder execution and schedule adherenceUnderstands the dynamics of a manufacturing companyUnderstands the requirements and adherence responsibilities to a quality management systemLeadershipActs as a mentor for colleagues and technicians; ability to lead large projects with manageable risks and resource requirementsAbility to translate management vision into tactical actions which drives quality culture improvement at grass rootsWilling to spend time on the manufacturing floor to observe directly issues which impact manufacturing efficiency and outgoing quality.Problem SolvingSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationUses the ISO9001:2015 standard as a basis for process requirementsFocus on bottom-line impact through quality improvements; develop and execute projects based on ROI and alignment with business objectivesImpactImpacts quality of own work and the work of others on the team; works within guidelines and policies.Interpersonal SkillsExplains difficult or sensitive information; works to build consensusSeeks to collaborate and integrate others position into the solutionGovern and perform internal Quality Audits Check for manufacturing compliance to internal standards such as specifications and policiesCollaborate with engineering and operation managers to address root causeLead or Facilitate 8Ds and Kaizen eventsWhen there are significant deviations from the standard, lead 8D investigation. An immediate need to contain the problem and implement corrective and preventative actions (CAPA), to resolve root cause.As needed, facilitate kaizens; geared at quality improvements through technicians, supervisors and engineers’ collaboration.Perform quality stand downs with technicians as needed to convey and correct quality issuesMonitor for any repeats, keep track of results and report out to Executive ManagementCollaborate with Supplier representatives to minimize supplier caused Quality non-conformances Quick engagement with Supplier Quality Engineers to manage responsiveness of suppliers to Mfg. issues with a focus on keeping manufacturing operational.Engagement on stock purges or containments in manufacturing while working with the Manufacturing Engineers to assess the product and prevent a line downFollow up with Supplier Quality Engineers and keep Manufacturing abreast of progressLead Quality continuous improvement projectsIdentify top quality projects based on impact to Quality variance and defect per system rateLead a small team to execute projects from planning through validation/closureAdditional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 10% of the TimeRelocation Eligible:YesThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.SummaryLocation: Austin,TXType: Full time