F&B Supervisor

Where Hospitality Becomes Unscripted

Job Summary

At OTH Hotels Resorts, DoubleTree by Hilton Pittsburgh Green Tree , we don't believe in service that's scripted-we believe in hospitality that's human. As a Food & Beverage Supervisor , you are at the heart of our dining experiences, ensuring that every interaction feels genuine, every detail is thoughtful, and every guest leaves with a memory worth sharing. This isn't just about overseeing service; it's about creating an atmosphere where your team feels empowered to shine and guests feel cared for in ways that are personal and unscripted. You support your team, elevate the guest experience, and keep operations running seamlessly-always with a touch of heart.

Key Responsibilities

• Supervise daily operations in assigned food and beverage outlets, ensuring smooth, efficient, and guest-focused service.
• Support the Food & Beverage Manager in upholding OTH and brand service standards.
• Coach, train, and guide team members to bring authenticity and personality to every guest interaction.
• Lead by example on the floor, modeling warm, professional, and unscripted hospitality.
• Monitor quality, presentation, and timeliness of food and beverage delivery.
• Assist in managing scheduling, labor control, and inventory to support financial goals.
• Handle guest feedback with care, resolving issues promptly and turning challenges into opportunities to exceed expectations.
• Partner with culinary, banquet, and bar teams to deliver seamless service across all areas.
• Ensure strict adherence to health, safety, and sanitation guidelines.
• Contribute to a culture of teamwork, positivity, and empowerment within the department.

Who You Are

• A hands-on leader who thrives in fast-paced environments and leads with authenticity.
• Passionate about food, beverage, and hospitality, with a strong eye for detail.
• Skilled in motivating and coaching team members to deliver their best.
• Approachable and engaging, able to connect with both guests and colleagues.
• Organized and dependable, balancing guest satisfaction with operational needs.
• Comfortable working flexible schedules, including evenings, weekends, and holidays.
• Prior supervisory experience in food & beverage preferred, ideally in a hotel, resort, or upscale dining setting.

What Makes Us Different

Unscripted Hospitality is more than a philosophy-it's how we care for people. At OTH Hotels Resorts, we empower our leaders and team members to notice the details, connect with authenticity, and take action that elevates both guest and team experiences. As a Food & Beverage Supervisor, your leadership is the bridge between service excellence and heartfelt hospitality. Here, you're not just supervising a shift-you're shaping moments that matter.

Join Us

If you're ready to step into a role where you lead with heart, support a dynamic team, and help create experiences that feel genuine and unforgettable-this is your place. Let your next chapter unfold and your story begin with OTH Hotels Resorts.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.