OMS Platform Reliability Lead

We're looking for a technical OMS Platform Reliability Lead to own the health and stability of our Fluent Commerce Order Management ecosystem. This is a systems engineering role — you'll lead our RUN support team and drive the shift from reactive support to self-healing, automated operations.

• OMS Platform Reliability Lead
• Pay Rate Range - $55-60/HR on W2 (NO C2C)

Responsibilities:

• Design automated Order Replay mechanisms to resolve sync failures without manual intervention
• Build observability dashboards (Splunk, Datadog, or New Relic) to monitor GraphQL performance, API latency, and webhook success rates
• Serve as the ultimate escalation point for incidents requiring Java debugging or complex GraphQL analysis
• Lead Root Cause Analysis across application logs and event-driven architecture
• Partner with E-commerce, architecture, and Fluent Commerce engineers on roadmap and platform upgrades
• Mentor the RUN team on GraphQL optimization and Java debugging

Required Qualifications:

• 5+ years in OMS Technical Operations or Platform Engineering
• Fluent Commerce experience strongly preferred (Webhooks, Essential Rules, GraphQL API)
• Strong SQL, Python, and REST/event-driven architecture knowledge (Kafka, Pub/Sub, or Event Grid)
• Experience with Datadog, Splunk, or New Relic
• ITIL mastery with an SRE mindset — you automate, you don't toil
• Bachelor's in Computer Science, Software Engineering, or related field

If you meet the required qualifications and are interested in this role, please apply today. 

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.#LI-PR1